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Why competition is good for you — and your legacy

Alan Weiss Business Management, Services & Risk Management

We all compete. And we do it much more frequently than we believe or admit to. We've all witnessed the bedlam that breaks loose when a plane lands and reaches the gate. The pilot signals with a bell that we can rise, and everyone leaps to their feet to access the overhead luggage. Our competition can reach cringeworthy levels. But not all of it is bad. When competition is overt, unabashed, unashamed, and focused, it can be good for your health, good for your soul, and good for the legacy you create daily. In effect, competition gives our lives meaning in six distinct ways.

COVID-19 accelerated change. How do you stay ahead moving forward?

Philip Burns and William Putsis Business Management, Services & Risk Management

The COVID-19 pandemic was a catalyst that accelerated change in almost every industry. What used to take some companies five years to accomplish remarkably took them only five months during the pandemic. From at-home grocery retailing to working at home virtually, companies digitized their businesses and changed how they delivered services at unprecedented rates. While some companies were better positioned to deal with the challenges the pandemic presented, others struggled. Given this, consider three relevant questions for all business leaders in the context of their own organization and industry.

5 behaviors that make (or break) global relationships

Paula Caligiuri, Ph.D. Business Management, Services & Risk Management

Whether you’re working on assignment in a foreign country or hosting Zoom conferences with teams around the world, your ability to build relationships can make or break your business success. In some cultures, the strength of a relationship indicates your trustworthiness as a business partner — and building the relationship depends on five key behaviors.

Why your team is drowning in data instead of actionable insights

Ruben Ugarte Business Management, Services & Risk Management

Your data follows a similar pattern to Moore’s law. It doubles every few months. You might not even see the doubling, but your team is experiencing the effects of this exponential growth. Drowning in data isn’t the goal of any company. Every executive wants to use data to make better decisions and drive business outcomes. So how do teams end up in the deep end of the pool without a floating device? There are four reasons why teams fail to get insights out of their data. Let’s examine each one.

Infographic: How AI will lead to better hiring and more diversity

Brian Wallace Business Management, Services & Risk Management

By now, we have all heard about how important diversity is for business. The question is: how do we get there? Many of us don't realize it, but the way that companies typically hire has a level of unseen, unconscious bias. Recruiters and hiring managers alike make decisions based on a candidate's name, profile picture, even their address. How can we hire from a more diverse base of candidates with all of this bias in the way? The answer is artificial intelligence. Check out more on how hiring through AI leads to better diversity decision-making in this visual deep dive.

Governing in a pandemic

Robert C. Harris Association Management

Meetings of the board have almost always been in-person. To attend, directors spent their time and money to fulfill governing duties. Governance changed dramatically in 2020. Associations and chambers piloted new concepts in online governance. Like telework for employees and telemedicine for health, there were doubts. Executive directors said, "We could never govern virtually, directors need to show up in person." A more serious concern has been uttered by board members who consider online meetings inconsequential.

What’s the BIG Idea? Episode 1: Sydney Guerrero on business development…

Hank Boyer Business Management, Services & Risk Management

In this episode of What’s the BIG Idea? we visit with Sydney Guerrero, Vice President of Busines Development for Orion Innovation, an $850 million global IT leader in digital transformation and product development services.

The association is great — but who cares?

Nick Gough and Bob Harris Association Management

Many associations boast of their long-term existence and promote anniversaries. But who cares? Are members concerned with a centennial celebration or wanting return on investment against dues paid? Associations must convey value and relevance in an increasingly congested world. Some organizations seem out of touch. They appoint committees for endlessly amending bylaws and a task force to plan the president’s installment gala. These leaders are oblivious to what members think or need.

Infographic: Why work from home is here to stay

Brian Wallace Business Management, Services & Risk Management

During the global pandemic, an incredible 88% of businesses throughout the world have either encouraged or required their employees to work from home. And of those businesses, 67% of them think that work from home is here to stay. What’s interesting is that this migration is creating a WFH revolution that is unlike anything that’s ever been seen before. Check out the following visual deep dive to find out how remote work is changing the nature of work.

2 eye-opening chatbot stats, backed with data from 400 websites

Otto Antikainen Marketing

Chatbots are by no means a new technology, but the biggest surge to utilizing them for business is yet to come. The focus with chatbots has long been on improving efficiency and saving costs in customer service. However, innovative chatbot implementations prove that chatbots have high potential in generating revenue by converting leads and sales online. Another prominent area is recruitment, where chatbots are used to attract passive candidates and screen them in an instant. Two eye-opening chatbot stats in this article will make you consider the potential of chatbots in a new light.

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