All Association Management Articles
  • Best boss ever? Prove it with some employee appreciation

    Brie Ragland Business Management, Services & Risk Management

    As an executive-level employee, how many times a day does the following thought cross your mind? "Man, this boss thing is pretty freaking awesome! I have the big office, the great car, a team who reports directly to me, and my life couldn't go any better!" If your answer is even one time, then I envy you and would like to have a better understanding of your outlook on life.

  • Leap into leadership with nurses on boards

    Joan Spitrey Healthcare Administration

    In late 2014, 19 nursing organizations were convened in a collaborative effort with The Robert Wood Johnson Foundation and AARP to "increase nurses' presence on corporate and nonprofit health-related boards of directors throughout the county." The goal was to bring front-line knowledge of healthcare to the critical decision-making arenas. Nurses have a unique skill set that allows them to be key stakeholders and decision makers, given the opportunity.

  • Cooperate or die: Building a collaborative board

    William D. Pawlucy Association Management

    ​It is so easy to say, "Our board is going to be collaborative and work better together this year." The hard part is defining what it is, what it looks like and how it is done. There is no magic in making this happen, but there is a lot of good work to build a collaborative mindset that is magical. Building the mindset in turn builds a great team, and a great team innovates through great collaboration. But how do we get there?

  • Why volunteer? Because it’s good for your health

    Bob Kowalski Association Management

    If you've ever volunteered your time to a charity or other worthy cause, you know you feel good about it at the end of the day. That effort also boosts your health, according to researchers. That's just the start; the benefits of that generosity reach a long way, even to your employers' bottom line.

  • The role of the middle manager

    Betty Boyd Business Management, Services & Risk Management

    Middle managers are the mainstay of an organization and are the glue that binds an organization together. However, middle managers are often overlooked when there are promotions within a company. So how can the middle manager be supportive, and still get ahead in this competitive environment? The middle manager has to be creative.

  • Smoothing the transition to past president

    Robert C. Harris Association Management

    "The past president destroyed my potential for a successful term," said the board's chief elected officer. "My past president was argumentative, unreliable and promoted a personal agenda." About 80 percent of nonprofit organizations keep their immediate past president on the board for another year. A good past president knows how to transition from the chief leader to serving as a director on the board.

  • Maximize millennial membership: 3 essentials to stay in the game

    Bianca Gibson Association Management

    You may think you've heard enough about millennials, but the information keeps coming — and this time it affects the association world. The truth is, millennials are the future, and associations' prosperity heavily relies on their involvement. To reap the benefits of a multigenerational membership, associations must adapt to a quickly changing landscape.

  • Setting SMART goals for 2016

    Betty Boyd Business Management, Services & Risk Management

    The beginning of a new year is when most of us review where we have been and where we want to go. This type of review is important for you personally and professionally. However, goals should not only be done once a year but throughout the year. There are many ways to accomplish this, and one of the best is setting SMART goals.

  • When did committees go out of fashion?

    Robert C. Harris Association Management

    A frequent question of association executives is, "Can you tell us how to get our committees to work?" It is followed by descriptions of declines in volunteering, do-nothing committees and committees that act without authority.

  • 3 tips to become a people expert

    Anne Rose Travel, Hospitality & Event Management

    ​Angry people you can't seem to please. Unhappy clients who tell you on their return about a bad experience on their vacation you could have resolved but can do nothing about now. Wending your way through a bureaucracy to find the right person or the right department to resolve your issue. A bitter co-worker who is infecting the office morale or a dictatorial boss who's making everyone miserable.