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Don’t let your business survey be one-and-done
Simma Lieberman Business Management, Services & Risk ManagementSome days it feels like it's raining surveys and certifications. That's when my inbox is flooded with solicitations to get certified in yet another survey methodology. For over 25 years, I have been helping to create organizations where employees love to do their best work and customers love to do business. I use surveys and other methods to measure diversity, equity, and inclusion in organizational cultures. While surveys are useful, they can also be misused and create problems.
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Study: Cannabis use may help consumers avoid opioids
Sheilamary Koch PharmaceuticalCannabis use for symptom relief among recreational users may help diminish opioid consumption, promise results of a study published recently in the Journal of Psychoactive Drugs. A staggering 88% of adults who had been taking opioids for pain relief reported that they had reduced or completely eliminated opioid use in favor of cannabis. The research was based on an anonymous survey of 1,000 adult-use-only cannabis dispensary customers conducted as part of a customer feedback program at two retail outlets of a Colorado cannabis dispensary organization.
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Your company’s biggest cybersecurity risks: People
Terri Williams Science & TechnologyAs it relates to cybersecurity, most leaders are aware of threats from malicious hackers, and some companies also face threats from nation-states and organized crime. However, non-malicious or unintentional threats also pose cybersecurity dangers to organizations. Whether malicious or not, security professionals believe that people represent the biggest risk to cybersecurity, according to the 2019 State of OT/ICS Cybersecurity Survey by SANS, which provides cybersecurity training.
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Researchers: Preschoolers with pneumonia undergo needless tests, receive…
Lynn Hetzler Medical & Allied HealthcarePreschool kids with community-acquired pneumonia (CAP) are undergoing needless tests and receiving unnecessary antibiotics from emergency departments and outpatient clinics, according to the results of a new study. Accounting for approximately 1.5 million healthcare visits each in the United States, community-acquired pneumonia is one of the most common infections among the pediatric population. In 2011, the Pediatric Infectious Diseases Society and the Infectious Diseases Society of America issued clinical guidelines for community-acquired pneumonia in children. Dr. Todd Florin and colleagues wanted to evaluate the effect of the guidelines.
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Teachable moments through death
Lisa Cole Medical & Allied Healthcare"So how can we possibly incorporate some of the contemplative care practices we learned at ‘Being With Dying’ into real-life clinical practice? There's absolutely no time," he bemoaned. He was the director of medical education at a large teaching hospital. He also worked there as an attending MD — with outstanding teaching accolades. I had given him a call after attending one of the earlier iterations of this professional training program for clinicians. "Let's see," I said as he challenged me with an invite to participate in ICU rounds.
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Why a ‘culture of nice’ may be a bad thing for business
Terri Williams Business Management, Services & Risk ManagementWe can all agree that being nice is a desirable human trait. In the workplace in particular, companies want employees to be pleasant, agreeable, and polite — not just to customers and clients, but also to each other. But when is niceness more of a hindrance than an asset? New research by Fierce Conversations reveals that 63% of employees aren’t sharing honest opinions and concerns because they want to continue being viewed in a positive light. These responses cut across gender and seniority level.
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STDs: A public health crisis
Dave G. Houser Medical & Allied HealthcareIt’s not exactly a topic for dinner-table conversation — but the often-unspoken reality is that sexually transmitted diseases (STDs) are spreading at a frightening rate around the world. According to the World Health Organization (WHO), which refers to these diseases as sexually transmitted infections (STIs), nearly 1 million of them occur around the world every day. This is hardly a problem specific to poor, developing regions of the world. According to the Centers for Disease Control (CDC), the rate of reported STDs was the highest ever in the United States in 2017.
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Trump administration makes another healthcare price transparency push with…
Scott E. Rupp Healthcare AdministrationThe Trump administration thorn may be officially piercing the side of hospital administrators. As a result of a recent executive order by President Donald Trump, they will be required to make information concerning their negotiated rates with insurers public. Providers and payers will be ordered to give patients estimates for out-of-pocket costs for procedures in advance of the procedure, according to the order. Trump signed the order June 24. The idea is that if people can shop around, market forces may drive down costs.
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How to stop overnight communication errors at your hospital
Lisa Mulcahy Healthcare AdministrationOvernight shift workers at your hospital face unique challenges when it comes to effectively consulting each other. These issues can impact patient safety. From the sleep-deprived intern trying to ask the right diagnostic questions to optimum consultations strategies, you want to make sure your staff is always communicating wisely and effectively. The good news: these science-proven strategies can help cut confusion, refocus concentration and ensure accuracy. Use these strategies to make your overnight policies foolproof.
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Take 5 minutes and pause when providing care becomes overwhelming
Lisa Cole Medical & Allied HealthcareWhether delivering care at the bedside or ricocheting from one meeting to the next, we as healthcare providers can benefit by putting pauses into our daily professional practice. Why? Even the hardiest of us get tired, overstimulated or emotionally hooked during our day. We don’t operate at our best when running on empty. So, as a kindness and a responsibility to ourselves and others, let’s consider recognizing when we need to stop and rest — if only for five minutes.
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