Recent Articles
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Report: 4 key strategies to improve overcrowded EDs
Dorothy L. Tengler Healthcare AdministrationAccording to the Centers for Disease Control and Prevention (CDC), approximately 136 million people visit the emergency department (ED) every year — and this number is rising. Of these, roughly 40 million are treated for injuries, and 2.1 million are admitted to the critical care unit. In 2011, 20 percent of adults in the U.S. reported at least one ED visit in the past year, and 7 percent reported two or more visits.
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Skilled labor shortage impacting rebuilding efforts
Michelle R. Matisons Construction & Building MaterialsIn the last two months, we've witnessed historic Hurricanes Harvey, Irma and Maria severely damage Texas, Louisiana, Florida and Puerto Rico. There are many statistics that have emerged from these disastrous events, and one of the most chilling is the number of homes damaged or destroyed. Tens of thousands of homes were flooded, while other homes were permanently damaged beyond repair.
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4 simple ways to create exceptional service experiences at your spa
Elizabeth Donat Recreation & LeisureWhen it comes to the spa industry — or any service industry, for that matter — customer service is paramount. How you make your clients feel via memorable, five-star experiences is key to having a successful business.
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Harvey, Irma slow job growth in September
Seth Sandronsky Business Management, Services & Risk ManagementThe jobless rate fell to 4.2 percent in September, but total nonfarm payroll employment fell by 33,000, according to the U.S. Bureau of Labor Statistics. Employment dropped sharply in bars and food services, probably due to the impacts of Hurricane Irma in Florida and Harvey in Texas.
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Why social media platforms need to deal with hate speech now
Emma Fitzpatrick CommunicationsDid you know every 83 seconds someone posts an anti-Semitic message on social media? That's 44 messages every hour, according to a new World Jewish Congress study that analyzed tens of millions of social posts. Startlingly, 63 percent of all anti-Semitic content online is on Twitter.
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Prescription painkillers vs. physical therapy
Heidi Dawson Medical & Allied HealthcareAccording to a recent survey, 78 percent of Americans prefer to find an alternative form of treatment to deal with physical pain before turning to prescribed medications. That's great news! This data was gathered between February and March 2017 as part of the Gallup-Palmer College of Chiropractic Annual Study of Americans.
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Negotiating commercial leases: Is the asking rent too high?
Dale Willerton and Jeff Grandfield RetailFor many commercial tenants, negotiating a good lease or lease renewal against an experienced agent or landlord can be a challenge. While an entrepreneur focuses on marketing and managing, savvy real estate agents and brokers are specialized salespeople. Their job is to sell tenants on leasing their location at the highest possible rental rate.
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Report: Telehealth cuts costs and boosts patient satisfaction
Scott E. Rupp Healthcare AdministrationWhen reciting facts and reporting the news, there's one thing that's for sure: Specificity is a great thing, and the more specific the better. So, we point to a new study today that leads us to a very specific point of fact.
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Airbnb taps Sarah Jessica Parker as it offers guests new ‘experiences’
Bambi Majumdar Travel, Hospitality & Event ManagementWhen it comes to Airbnb, we can always expect disruption of some kind. First, it changed the way we stay while traveling, now it's changing the way we experience our vacations. Move over "sightseeing," it's time for innovative "experiences."
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Security in dental data: HIPAA and hacking
Delany Martinez Oral & Dental HealthcareSecuring information like patient charts and files is a fairly universal precaution in dental offices. When it comes to their digital counterparts, however, the Health Insurance Portability and Accountability Act (HIPAA) has added a new wrinkle in the fight to keep medical information private.