Recent Articles
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Improving performance: Show me, don’t just tell me
Christina Thielst Healthcare AdministrationIt is amazing how much you can learn about how processes really work by talking to staff, physicians, patients and others involved in those processes. However, actually observing the workflow and how processes unfold can shine a bright light on what really happens — especially when it comes to patient care.
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Addressing the media’s unreasonable fear of flying
Ryan Clark Transportation Technology & AutomotiveIn June, USA Today ran a three-part series of articles that delved into the issue of general aviation safety. The author, Thomas Frank, claimed that general aviation is inherently dangerous and unnecessarily unsafe. Shortly thereafter, the general aviation community responded in fury, denouncing the article as sensationalism at best, and all-out fiction at worst.
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5 questions to ask when deciding to buy a new RV
Dave G. Houser Recreation & LeisureLet's assume you're among the ever-increasing number of Americans who have discovered the many benefits of RV travel. You're sold on the idea of being able to go whenever and wherever you choose while packing most of the comforts of home — all at a cost far less than other modes of travel. Now it's time to select and buy an RV.
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The new Porsche 991 may be very different from past GT3s
David Hurth Transportation Technology & AutomotiveWhen the 991 variant of the Porsche 911 GT3 was unveiled, it took purists a bit by surprise. It was a major departure from previous GT3s with its electric steering, PDK-only transmission option and rear-wheel steering. Probably the biggest concern for purists is that the company's drivers' car no longer offered the drama of changing your gears in the old-fashioned manner.
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Are you the cleanup crew? Discovering the patient accounts are a mess
Jill Nesbitt Oral & Dental HealthcareCongratulations! You just got the job as dental office manager for a really nice dentist. This dentist is kind and friendly, the office is beautiful and although you wish you were making a little more money everything is starting out great.
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US falls behind on innovation in education
Bambi Majumdar EducationAll is not well in the U.S. education system, which has been battling many fires in recent times. The latest blow comes from the report, "Measuring Innovation in Education," recently released by Organization for Economic Cooperation and Development.
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Smart factories know how to use big data
Alan Kelsky ManufacturingGo to a meeting of any trade group or association and someone is going to mention "big data." I know of scores of companies that have scores of servers dedicated to storing all this data.
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Veteran healthcare: Meeting the moral obligation with locum tenens
Jim Warren Healthcare AdministrationThe media's recent exposure of wait lists at some Veterans Affairs (VA) medical centers has brought greater scrutiny to the healthcare access issues facing our nation's warriors.
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3 powerful new ways your business can use social media
Emma Fitzpatrick MarketingThe longer social media thrives, the bigger the role it will play in companies. Today, 81 percent of businesses both small and large are using social media. Out of those, 94 percent use it to communicate marketing messages.
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FAMs can be profitable in many ways
Anne Rose Travel, Hospitality & Event ManagementFAMs are not free trips or cheap vacations. They are a terrific opportunity for travel agents, but they also carry obligations and responsibilities if you want to make them profitable and productive. Use FAMs to explore new destinations of interest, to investigate emerging niche markets, to personally experience hotels and activities that interest you, and to sample the quality and delivery of services by prospective vendor partners.