Recent Articles

• What about our association’s house of delegates?

  Robert C. Harris Association Management

  "What about our house of delegates?" It can be a sensitive question, especially in the presence of the speaker of the house and delegates. Some leaders support the house as being essential to representing member interests. Others characterize the body as outdated, unnecessary, and costly. This article offers pros and cons for a house of delegates (HOD) and describes strategic alternatives.

• Remodeling activity rebounds, but for how long?

  Michael J. Berens Construction & Building Materials

  Even though a large portion of homeowners are undertaking do-it-yourself home repair and improvement projects, demand for professional remodeling services rebounded in the second quarter. Business conditions appeared to be improving further in the first half of the third quarter as well. Come the fourth quarter, however, business may very well begin to taper off, initiating a downward trend that will stretch into the middle of next year and possibly longer.

• Special education is a challenge during COVID-19

  Bambi Majumdar Education

  There have been numerous debates on the pros and cons of e-learning during the pandemic. The school year has started, and a large portion of the nation's K-12 children are learning virtually. It is not an ideal situation, but it seems to be the best way to keep them safe from the virus. However, providing the same services to students with disabilities has been quite a challenge. Special education administrators across the nation are struggling to get their online learning programs off the ground.

• Study finds 61% of Americans aren’t comfortable returning to the…

  Terri Williams Business Management, Services & Risk Management

  As the country struggles to return to normal — or adjust to the new normal — navigating the world of work is particularly problematic. Some employees consider working from home an added stressor. On the other hand, other employees actually find solace in work, as it provides a respite from the daily deluge of COVID-related headlines. But there’s one thing these employees agree on. A new study by Qualtrics finds that the majority of employees who have been working from home would prefer to continue that arrangement.

• Safe or risky? Indoor dining during the COVID-19 pandemic

  Dorothy L. Tengler Medical & Allied Healthcare

  The Centers for Disease Control and Prevention (CDC) now suggests that dining out increases risk of contracting coronavirus more than other activities, citing the fact that masks are not used while people are eating and drinking. In fact, a new CDC study found that people who tested positive for the coronavirus were twice as likely to have eaten at a restaurant beforehand. The researchers collected data during the month of July across 10 states from 314 adults with coronavirus symptoms.

• Infographic: The power of mobile messaging

  Maggie Kimberl Business Management, Services & Risk Management

  Every year, companies invest millions of dollars to better understand and serve their customers. All that investment either succeeds or fails at the moment they interact with a customer. Each interaction is a moment of truth. Mobile communications are growing rapidly, and mobile interactions are becoming the most effective means of real-time interactive communication to deliver that moment of truth. Customers are now dictating where and how businesses communicate with them and not the other way around.

• Stop developing your church website until you do these 3 things

  Mark MacDonald Religious Community

  You're trying to achieve a great online presence. You're looking at other websites and wondering why they're so informative and entertaining. It's not as simple as it looks. Your church needs a website, but it has to be good (or it'll be ignored). From my decades of helping churches develop communication materials and developing many websites for others and myself, here's what I've learned. Put your website hat down until you do these things.

• Heathrow’s airlines must pay for failed expansion plans

  Matt Falcus Travel, Hospitality & Event Management

  A clash has recently developed between British Airways owners IAG and London Heathrow Airport after it was revealed that the airport can pass on the bill for the money it spent on its failed third runway proposal to its airlines. Plans to expand Heathrow with a third runway have been in the works since the 1970s, but in recent years a major push to gain approval was undertaken; so much so that early preparation and investigation works, not to mention the planning and legal work behind the bid, amounted to $650 million.

• 5 ways for B2B companies to reach customers during COVID-19

  Jess Dixon Marketing

  The COVID-19 pandemic continues to have an enormous impact on the ways we live and work. For business owners and marketers, it might have meant a dip in revenue or challenges in finding new leads and customers. However, every challenge is also an opportunity. The pandemic doesn’t have to spell disaster for your B2B company. Read on to learn how to continue connecting with new customers in these difficult times.

• The hazards of a lifetime warranty: Whose lifetime are we talking about?

  Anne Rose Retail

  Beware of stamping "lifetime warranty" on your products without considering all the ramifications. It’s a well-intentioned move, perhaps. But it’s also primed for fraud and abuse. You might offer that logo as a proud symbol of your product’s quality — that it can withstand a lifetime of use and, therefore, is worthy of your purchase. Some customers, however, interpret that logo as not worthy of their investment in care or respect because, "No big deal if I break it; I’ll just get a free replacement."

Page 75 of 1307 pages
‹ First  < 73 74 75 76 77 >  Last ›