Recent Articles

• Cardiac monitoring in the emergency department

  Dorothy L. Tengler Medical & Allied Healthcare

  Chest pain — ranging from musculoskeletal chest pain to potentially life-threatening emergencies such as acute coronary syndrome (ACS), aortic dissection or pulmonary embolism — is a common presenting symptom in the emergency department, accounting for between 5 and 20 percent of all admissions. Yet clinical management is highly variable.

• Touch points to enhance the customer experience

  Deena Murray Travel, Hospitality & Event Management

  Our office team recently took a field trip to the "Happiest Place on Earth" — Disneyland. This trip was an opportunity to learn from one of the best on ways to make clients feel special. We had spent time throughout the year developing touch points to use with our clients to help build relationships. We define a touch point as every place or opportunity that a client is touched or interacts with our team, products or brand. It can be initiated by the client or it can be initiated by anyone on the team.

• Roadblocks remain in visualization technology

  Suzanne Mason Science & Technology

  Technology in the lab has come a long way and brought many amazing advances for scientists and researchers, but it still has its issues — or roadblocks as Jennifer Lippincott-Schwartz calls them. Professionals dedicated to life sciences discovery and technology from around the world gathered Monday at SLAS2017, the annual international conference and exhibition from the Society for Laboratory Automation and Screening.

• The overachiever’s guide to overcoming failure

  Catherine Iste Business Management, Services & Risk Management

  Who gets everything right on the first try? If we are honest about it, many of our successes are built on a pile of mistakes and failures. And although failure has made its way into acceptable business vernacular — fail fast, fail often! — we are not naturally inclined to discuss our mistakes, let alone spend time creating a system to support, encourage or work through those missteps.

• Why jobs gained always gets revised

  Paul Zukowski Business Management, Services & Risk Management

  Here's a riddle: How can two things be up when they seem to contradict each other? Welcome to the world of economics statistics, where this month we have one measure of U.S. unemployment saying there are more people looking for work, with another measure of jobs added saying there are more people working. Answer: the two figures are generated by entirely different methods.

• Pennsylvania’s national parks: Historic and natural treasures

  Judy Connors Travel, Hospitality & Event Management

  The Christmas tree is down, the kids are back at school and the deep winter is upon us. It's still a couple months until warming temperatures bring us the growth signaling the beginning of spring. Between now and then, however, there are long holiday weekends that present the perfect opportunity to do some traveling. An economical, convenient, and interesting trip would be to visit one of Pennsylvania’s national, and natural, treasures.

• Do night owls really work better at night?

  Dorothy L. Tengler Medical & Allied Healthcare

  We all know the old proverb, "Early to bed, early to rise makes a man healthy, wealthy, and wise." Ben Franklin started his day at 4 a.m. Winston Churchill was a famous night owl. Do you stay up long after midnight, or are you at the keyboard at sunrise? It has been suggested that our internal biological clocks, regulating our daily lives, may be genetic and that such a gene may even determine what time of day we will die.

• The right car for the right teenager

  Skip Kuhn Transportation Technology & Automotive

  A few weeks ago, I was bantering with my cab driver (no Uber here) about cars and Porsches and my somewhat nostalgia-driven 944 habit, when he asked me what car I would recommend he get for his teenaged child. Now, I’ve made it a habit not to recommend specific makes and models unless we are talking about hobby cars (like Porsches), so what I did offer was my standard initial response of "Why do you want to give them a car?" along with my opinions about what his considerations and concerns should be.

• Are you hiring just two-thirds of a candidate?

  Hank Boyer Business Management, Services & Risk Management

  When companies hire people, the most common practice is to go about the process of describing the ideal candidate in a job posting and/or job description. Employers typically identify things like the essential duties of the position; the ideal set of educational credentials and experiences a candidate should possess; and a set of core competencies the candidate should possess. However, this method of selecting people is missing at least a third of what makes the person a successful fit for a position of interest.

• Employment options for older designers

  Lloyd Princeton Interior Design, Furnishings & Fixtures

  ​A former client wrote me recently to say he had hired two older employees some months ago and has never been happier. Their professionalism and experience has helped his firm to thrive. Regrettably, he is the exception rather than the rule. Not only are designers as a group aging, so are many of their clients. As a result, older designers are experiencing a decreased demand for their services.

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