Recent Articles

• New life for New Mexico’s bighorns

  Chester Moore Jr. Recreation & Leisure

  If looks could kill I would have been a dead man. The ewe fixated on me with a focused intensity. It was obvious she knew I was a stranger in her rocky domain, and I suspected her to bolt at any time. But as clacking sounded from the rocks below, she broke the stare and looked down. Up came her baby, a gorgeous Rocky Mountain bighorn born this spring and already masterfully moving up through this gorgeous and treacherous gorge.

• How to maximize your social marketing might with ephemeral content

  Lisa Mulcahy Marketing

  When it comes to garnering consumer attention online, ephemeral content is an easy, cost-saving and creative boon to any brand — if you use it the right way. Simply defined, ephemeral content is messaging that instantly captures the attention of your audience, then vanishes in 24 hours. How do you harness the power of ephemeral content using a clear, cohesive overall strategy that will pack the biggest potential punch? Use these tips to hone your approach.

• Mastering the customer apology in time for the holiday shopping season

  Catherine Iste Retail

  The idea that an ill-timed or poorly delivered apology can have a negative effect is not limited to Seinfeld episodes. A working paper by Basil Halperin, referenced in the recent issue of Harvard Business Review magazine, indicates that apologizing multiple times may be worse than not apologizing at all. Therefore, the retail service apology is a delicate thing. From how it should be delivered to when it should be done, saying sorry is not as simple as it seems. In anticipation of the upcoming holiday shopping season, here are a few things to consider about why and how to apologize to customers.

• Proposed Chicago teachers’ contract could break new ground in education…

  Michelle R. Matisons Education

  U.S. labor has been at forefront of the news recently, as the Chicago Teachers Union (CTU), along with the allied nonteaching staff from SEIU Local 73, will soon look to ratify a new contract with Chicago Public Schools (CPS). This follows the contract ratification between UAW and GM and a tentative Ford contract. This holiday season could offer a pay increase, workload reduction, and a social justice cornucopia for CTU teachers.

• 5 Cs for why we should include opportunity in risk management

  Dr. David Hillson Business Management, Services & Risk Management

  Many of the pieces are now in place to support widespread adoption of inclusive risk management that addresses both threats and opportunities. International standards define risk as double-sided, and this is supported by professional bodies, recognized thought-leaders, expert practitioners, and leading-edge organizations. All that’s needed is for more people to start doing it! But why should we? Here are five reasons.

• On-demand pay: A budding phenomenon

  Grace Ferguson Business Management, Services & Risk Management

  In an era of instant gratification, the concept of on-demand pay couldn’t be timelier. Payroll technology plays a huge role in this desire for instant satisfaction. The vast majority of American workers can immediately access their wages on payday via direct deposit or payroll cards. They can also retrieve pay stubs, update their payroll data, and make payroll requests at the touch of a button, thanks to employee self-service. So, getting paid on demand seems like a natural fit.

• Healthcare career transitions: Why and how to make them happen

  Keith Carlson Medical & Allied Healthcare

  Making a career change or job transition can be a big deal when you take into consideration the potential repercussions that may reverberate throughout all aspects of your life. For healthcare professionals, career transitions can be both exciting and tricky. Your "why" vis-à-vis a pending career change may be due to a variety of factors that impact you on a daily basis. No matter what the root cause, understanding the underlying motivations behind your desire for change is paramount.

• Are IV vitamin drips right for you?

  Victoria Fann Medical & Allied Healthcare

  Have you joined the IV drip craze? If so, you’re not alone. At the beginning of 2019, Good Morning America called IV vitamin drips one of the biggest health trends of the year. Doctors, nurses and entrepreneurs are getting in on the action. As a result, IV bars, lounges and clinics are popping up along with mobile units that come to your home or office. They’re offering everything from hangover cures to beauty enhancers and immune system boosts. Loyal fans spend thousands of dollars to get punctured, sometimes several times a month. But are they the miracles that they’re touted to be?

• A former landfill is Maryland’s first community solar farm

  Scott E. Rupp Facilities & Grounds

  A hole in the ground that recently contained nothing but our post-consumable unmentionables is receiving a new life as an energy production facility in Maryland. In Fort Washington, a landfill has been transformed into the state’s first large-scale community solar farm, NPR affiliate WAMU-FM reports. Conceived in 2017, the transformation is the result of a pilot running through next year, which is designed to "expand accessibility to solar energy for state residents," WAMU-FM says.

• 2019’s top places for holiday travel

  Bambi Majumdar Travel, Hospitality & Event Management

  Have you made holiday travel plans yet? If you are planning for domestic travel, WalletHub's study of the top U.S. winter destinations may come in handy. The holiday season typically sees the most concentrated volume of leisure travel, and early indicators show that we are headed for a record holiday season. Hotel chain Best Western recently announced that it has already seen a 5.4% rise in advance bookings compared to the same time last year. It looks like a hectic holiday season ahead.

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