Recent Articles
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Mindfulness in managing risk
Dr. David Hillson Business Management, Services & Risk ManagementMindfulness has its roots in Eastern religion. It is also used therapeutically to treat a variety of psychological conditions (including anxiety, depression and stress), as well as in coaching to encourage excellence in healthy people. Used properly, mindfulness can also make our risk management more effective.
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Manage your dental office schedule
Jill Nesbitt Oral & Dental HealthcareOne of the most critical responsibilities an office manager has is to manage the schedule. A properly-managed schedule keeps the staff busy and reduces chit-chat time. It also keeps the focus on our patients instead of on "what did you do last weekend" conversations. The schedule dictates our profitability and is a visual reminder of our effectiveness.
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How the ‘madness’ took over: TV and the NCAA tournament
Ross Lancaster Sports & FitnessThis week, much of America will be focused on brackets, as the annual NCAA Men's Division I Basketball Championship — better known as March Madness or simply the NCAA tournament — gets underway. It culminates, as always, with the Final Four, to be held this year at AT&T Stadium in Arlington, Texas.
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Zohydro ER: Who are we really here for?
Jason Poquette PharmaceuticalHealthcare is supposed to be about helping sick people, but sometimes I think we have forgotten who we really serve. For example, there has been no shortage of criticism over the FDA decision to approve Zohydro ER back in October.
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Managing bribery risk as the FCPA bares its teeth
Lucy Wallwork Natural ResourcesIn the first few months of 2014, the SEC has already brought as many enforcement actions under the Foreign and Corrupt Practices Act (FCPA) as through all of 2013. These enforcements span a range of business sectors, but there are a number of reasons why the global oil and gas sector is specifically exposed to bribery risk.
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5 simple ways to outsell your competition
Marc Wayshak RetailYour competition is out there right now selling to your prospects and customers. That's the bad news. The good news? They are all doing the same few things to try to win prospects' business.
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What Twitter groups can teach you about your organization
Michael J. Berens Business Management, Services & Risk ManagementIf someone asked how your company is organized, what would you say? Chances are you would pull out your company's org chart and describe its various divisions and departments. But org charts only depict lines of formal authority.
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2 examples of why I love the hospitality business
Shebby Lee Travel, Hospitality & Event ManagementI'll admit that I have been doing this for a long time, and I sometimes grow weary of so-called professionals who do not do their homework and don't understand that we are in the hospitality business. We provide a service, not a product. We are in the business of making people happy. OK, I can get downright crotchety on the subject.
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The calculus of nursing education and patient outcomes
Keith Carlson Healthcare AdministrationWith the publication of a new study in The Lancet in February, it appears that the call for more baccalaureate-prepared nurses just became louder, and the results of said study appear to carry a great deal of weight in both the academic and clinical worlds.
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Innovations in improving indoor air quality
Michael J. Berens ManufacturingEfforts to improve indoor air quality have encountered some limitations as builders and engineers have had to balance them with other demands, such as improving building performance and reducing energy consumption. A number of industry organizations, research institutions and universities throughout the world are engaged in finding solutions that will satisfy both IAQ and energy requirements. Some recent developments show promise of helping to breaking the gridlock.