Recent Articles
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It’s all about you: The value of ongoing education
Pat B. Josten Travel, Hospitality & Event ManagementIn my 20-plus years of booking travel, I have learned many valuable lessons. Of late, to my great surprise, I have learned a rather obvious one: It's all about me! Consequently, I offer this advice to you: It's all about you, my fellow, highly valued travel consultants.
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Mind your KDQs: Turning your sales professionals into sales superstars
Greg Witz Business Management, Services & Risk ManagementHas the performance of your sales team flat-lined? Is performance on the decline? Or perhaps your team is delivering good results but you know that great results are achievable? Killer diller questions, or KDQs, may be an excellent tool you can use to optimize the potential and maximize the performance of your sales team.
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Active design: A trend with legs
Michael J. Berens Construction & Building MaterialsAlong with ways to make buildings more sustainable and healthier, researchers, professionals and governments are looking at how building design can promote physical activity as well. Growing concern about the health risks and high cost of obesity, overly sedentary lifestyles and poor ergonomics has pushed active design to the forefront of emerging trends in the building industry.
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How to measure your social media strategy
Mayur Kisani MarketingMeasuring the ROI from social media is a widely debated topic. Marketers around the world have their most important task set out for them: What are the benefits of their marketing efforts? Then arises the next question: Can the ROI from social media be measured?
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Transforming classroom management for ELLs: The issues
Erick Herrmann EducationClassroom management is a phrase and concept all teachers are familiar with and know intimately. There are numerous issues that impact classroom management skills, in general terms, but also when working with students who are English learners or who come from diverse cultural backgrounds.
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Seriously, there’s no secret to good church websites
Mark MacDonald Religious CommunityThe Internet is just a click away, and we rely on it constantly. So why do we think it's a secret about why websites are good? What websites do you go to regularly? What makes them a good website? There's really no secret. You know the answer.
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Getting paid when your customer goes bankrupt
Scott Wolfe Jr. Construction & Building MaterialsEvery company has concerns that a customer will file for bankruptcy protection with open receivables, leaving the company high and dry. The dread of receiving a bankruptcy notification is hard to understate. Not only is the form itself dreadful and complicated to manage, but so too is the fear that the account will eventually get written off.
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Internet Slowdown effort protests FCC’s proposed ‘fast lanes’
Ross Lancaster Science & TechnologyIf you've noticed that your favorite website or Internet service has been showing a loading screen today, don't fear that your connection speeds are dropping dramatically — at least for now. The Internet Slowdown is part of plan by a group of websites and advocacy organizations to protest new net neutrality rules proposed by FCC Chairman Tom Wheeler that could create so-called fast lanes for various services and Internet service providers.
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Solidarity vs. solitary: Why collaboration means better healthcare
Karen R. Thomas Medical & Allied Healthcare​Historically, healthcare has been adept at achieving highly focused and specialized solutions. Focus and specialization literally permeated the culture and structure of healthcare for many years.
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Proactive management: A formula for success
Harry J. Friedman Business Management, Services & Risk ManagementIn both good times and in bad, there are always companies that are making their goals and many that are even exceeding them. So how is it possible for some companies to prosper while so many others are struggling to keep their doors open?