Recent Articles

• Words can boost or block your business

  Fred Berns Marketing

  "To be successful, you have to be unique," Walt Disney once said. "You have to be so different that, if people want what you have, they have to come to you to get it." Establishing your uniqueness, and differentiating your company depends a lot on the words you choose to use. How you describe your services and yourselves may well determine the quality and quantity of clients you attract.

• What to look out for in construction contracts

  Nate Budde Construction & Building Materials

  Construction contracts are often lengthy and complicated documents. Despite the fact that these agreements form the foundation for the relationship between the signing parties, the fact that they are so voluminous means that they are rarely thoroughly examined. Since attorneys are expensive, and not every construction industry participant has in-house counsel, construction participants can help themselves by knowing some of the key things that they may wish to look out for.

• Cutting out food waste in the hospitality industry

  Bambi Majumdar Waste Management & Environmental

  Waste from the food and packaging industries accounts for almost 45 percent of landfill space in the U.S. A significant amount of this waste comes from the hospitality industry. According to reports from the Environmental Protection Agency, about 4-10 percent of the food across various food service operations and hotels in the U.S is discarded before reaching the plate. However, there are measures that the hospitality world can carry out to help alleviate this problem.

• How to keep your fire burning

  Anne Rose Travel, Hospitality & Event Management

  You probably remember why you went into the travel business in the first place — your love of travel and your commitment to helping others. But it’s a travel business, which means there are many operational elements that might not be quite so thrilling: business owner, manager, subordinate, peer, adviser, accountant, marketer, writer, webmaster and IT guru, to name just a few. How do you motivate yourself to tackle the necessary, but not-so-fun aspects of your travel business?

• What does ‘customer service’ have to do with ministry?

  Deborah Ike Religious Community

  When we think of ministry, we typically think about preaching, praying with people, discipleship, and various programs or events. The phrase, "customer service" probably isn’t the first thing to come to mind. Perhaps it shouldn't be at the top of the list, but if you focus on the second word, "service," it feels less like a business buzzword and more like ministry. So, whom do we serve?

• New study echoes dementia dangers of allergy, sleep pills

  Dr. Denise A. Valenti Pharmaceutical

  ​The Alzheimer's Association provides information about dementia to caregivers and families. The physicians associated with the group recommend that those with dementia avoid over-the-counter medications that have ​diphenhydramine as the active ingredient.

• The importance of properly reporting counterfeits

  Tom Grace Facilities & Grounds

  The Independent Electrical Contractors (IEC) and Eaton teamed up in 2013 to determine the current state of counterfeit awareness among IEC members in a joint survey. The results of this survey showed where the industry has gotten smarter about electrical counterfeits, but it also identified areas where the industry can step up and help prevent these unsafe lookalikes from causing harm to people and property.

• The importance of culture in ESL teaching

  Douglas Magrath Education

  From the first word, the study of a second language is the study of another culture. Language and culture are intertwined, and ESL instructors need to be aware of the cultural similarities and differences between the students and the people of the host nation, as well as the varied cultures among the students themselves.

• Security, technology and safety: Take the protections you need

  Thomas Parker Law Enforcement, Defense & Security

  With all the negative media attention today, we need to truly look at what's really going on in the world. The economic fallout of 2001, 2004, and 2008 took its toll on all of us, leaving a majority of people frustrated and powerless. Pensions have been attacked, stocks dropped and companies have gone out of business, taking away jobs and retirements upon which many had planned.

• Music streaming services continue to emerge as album sales slump

  Suzanne Mason Communications

  Streaming music was a huge component of the music industry in 2014. While album sales saw an 11.2 percent decline, streaming music saw a 32 percent increase from the previous year. The ongoing dominance is now getting the attention of musicians who are seeing another way of getting their songs to play.

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