Recent Articles

• SAR privatization good for UK, other countries

  Mark Huber Transportation Technology & Automotive

  The U.K. is embarking on an experiment that will see much of the helicopter search-and-rescue missions that used to be flown by Royal Air Force helicopters now performed by those belonging to the Bristow Group under a long-term contract. If the program succeeds, expect to see copycats spring up around the world. The rationale for privatizing helicopter search and rescue basically comes down to economics; civilians can generally perform many military missions cheaper and more efficiently, save for those that involve actually shooting.

• Why your office can handle hiring new dentists and staff

  Jill Nesbitt Oral & Dental Healthcare

  In the last week, I experienced two opposite attitudes about the growth of dental practices. On the one hand, I was talking with a small group of dentists who understand that group practices are growing quickly and changing the landscape of dentistry. On the other hand, I talked with a dental office manager who played a significant role in improving her dental practice – she had substantially increased the production thanks to filling schedules and knew the dentist was considering hiring another dentist. However, when faced with the idea that the practice may need to hire additional support staff, this office manager was completely against that kind of growth.

• How is the measles outbreak affecting the healthcare industry?

  Danielle Manley Medical & Allied Healthcare

  Douglas Coupland once said, "Adventure without risk is Disneyland." However, he clearly wasn’t considering the health risks of high-volume amusement parks, like Disneyland. But, these places are a breeding ground for disease, as was made apparent by the recent measles outbreak stemming from the theme park. The outbreak began in December and, to date, there are 119 confirmed cases in the country. "As more people opt against vaccinating their children (or themselves), these childhood illnesses will become more prevalent again," Sarah Gaines-Hill, an infection control registered nurse in Anaheim, California, said.

• Words can boost or block your business

  Fred Berns Marketing

  "To be successful, you have to be unique," Walt Disney once said. "You have to be so different that, if people want what you have, they have to come to you to get it." Establishing your uniqueness, and differentiating your company depends a lot on the words you choose to use. How you describe your services and yourselves may well determine the quality and quantity of clients you attract.

• What to look out for in construction contracts

  Nate Budde Construction & Building Materials

  Construction contracts are often lengthy and complicated documents. Despite the fact that these agreements form the foundation for the relationship between the signing parties, the fact that they are so voluminous means that they are rarely thoroughly examined. Since attorneys are expensive, and not every construction industry participant has in-house counsel, construction participants can help themselves by knowing some of the key things that they may wish to look out for.

• Cutting out food waste in the hospitality industry

  Bambi Majumdar Waste Management & Environmental

  Waste from the food and packaging industries accounts for almost 45 percent of landfill space in the U.S. A significant amount of this waste comes from the hospitality industry. According to reports from the Environmental Protection Agency, about 4-10 percent of the food across various food service operations and hotels in the U.S is discarded before reaching the plate. However, there are measures that the hospitality world can carry out to help alleviate this problem.

• How to keep your fire burning

  Anne Rose Travel, Hospitality & Event Management

  You probably remember why you went into the travel business in the first place — your love of travel and your commitment to helping others. But it’s a travel business, which means there are many operational elements that might not be quite so thrilling: business owner, manager, subordinate, peer, adviser, accountant, marketer, writer, webmaster and IT guru, to name just a few. How do you motivate yourself to tackle the necessary, but not-so-fun aspects of your travel business?

• What does ‘customer service’ have to do with ministry?

  Deborah Ike Religious Community

  When we think of ministry, we typically think about preaching, praying with people, discipleship, and various programs or events. The phrase, "customer service" probably isn’t the first thing to come to mind. Perhaps it shouldn't be at the top of the list, but if you focus on the second word, "service," it feels less like a business buzzword and more like ministry. So, whom do we serve?

• New study echoes dementia dangers of allergy, sleep pills

  Dr. Denise A. Valenti Pharmaceutical

  ​The Alzheimer's Association provides information about dementia to caregivers and families. The physicians associated with the group recommend that those with dementia avoid over-the-counter medications that have ​diphenhydramine as the active ingredient.

• The importance of properly reporting counterfeits

  Tom Grace Facilities & Grounds

  The Independent Electrical Contractors (IEC) and Eaton teamed up in 2013 to determine the current state of counterfeit awareness among IEC members in a joint survey. The results of this survey showed where the industry has gotten smarter about electrical counterfeits, but it also identified areas where the industry can step up and help prevent these unsafe lookalikes from causing harm to people and property.

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