All Business Management, Services & Risk Management Articles
  • The new trend in hiring? Collaborative interviews

    Catherine Iste Business Management, Services & Risk Management

    Almost gone, thankfully, are the days of brutal panel interviews with trick questions and ridiculous, no-win scenarios. Instead, questions like: "What animal would you be and why?" are being replaced with thoughtful inquiry, genuine interest and bilateral communication. Welcome to the world of the collaborative interview.

  • How to beat the trend of social media detox and boost your marketing power

    Lisa Mulcahy Marketing

    One of the emerging social media trends of significance is the concept of "detox" — consumers who are unplugging from their social media accounts either partially or entirely. The numbers are significant: a study from Pew Research Center found that 26% of social media users deleted their Facebook smartphone app last year. How can you make sure that even those who detox keep up with your products, services and content online? Be their feel-good exception! Here are some strategies you and your team can employ.

  • New study finds 64% of employees trust a robot more than their manager

    Terri Williams Business Management, Services & Risk Management

    We can probably all agree that it’s great when robots perform those routine, mundane workplace tasks that we hate — because it frees us up to focus on management, leadership, and strategic planning. However, robots may also be encroaching in some of the latter areas as well. And employees might prefer AI-driven management. A report by Oracle and Future Workplace reveals 64% of employees would trust a robot more than their manager, 50% of employees have turned to a robot instead of their manager for advice, and 82% of employees think robots can perform some tasks better than their manager.

  • 3 winning strategies to hire for diversity of thought in your organization

    Simma Lieberman Business Management, Services & Risk Management

    Clients often tell me that they think hiring for diversity of thought is more important than demographic indicators. The problem is that some people use the term "diversity of thought" as a way of not seeking out more people of color and women from different backgrounds. I agree that diversity of thought is essential and, yes, everyone is different. However, if everyone looks the same you won’t get the diversity of experiences and perspectives that result in the kind of diversity of thought that gives rise to breakthrough products and services.

  • New trade era will require pro-labor policies, green manufacturing

    Michelle R. Matisons Manufacturing

    For those scratching their heads over the fate of U.S. manufacturing, recent global economic developments don't halt the confusion, but do offer guidelines for any Green New Deal-type initiatives in the works. The Dec. 12 U.K. general election confirmed pro-Brexit Boris Johnson as Prime Minister just as the U.S. finalized talks with China in a deal to be signed at a later date. Key provisions in the U.S.-China agreement cover strengthened intellectual property protection, currency manipulation avoidance, and financial service access. Additionally, the U.S. will export $200 billion in energy and agricultural and manufactured products while lifting tariffs on Chinese goods.

  • How to use digital twin technology to revolutionize your marketing approach

    Lisa Mulcahy Marketing

    Digital twin technology can be an incredible boon to any online marketer. You may have heard of the term before, but you might not be sure what the technology entails or how you can use it to your marketing benefit. So, what exactly is a digital twin? It's essentially a near-real-time replica of an item or a person's online entity. This is data that can be applied to a digital product profile so you can monitor how your customers choose, use and accept (or reject) your product as you update or tweak it to better meet their needs. Here's what you need to know about the technology and how to utilize it.

  • Heeding the advice of the board elders

    Robert C. Harris Association Management

    We grow up hearing, "respect your elders." It means to heed and honor those who have knowledge derived from experience that supersedes your own. At the Bridge Association of REALTORS® in Oakland, California, I asked the board to introduce themselves. Some of the leaders were past presidents, others had served a couple of years and some were new to governance. I asked the experienced leaders, "What advice would you pass along to new directors?"

  • How Brexit could hurt you financially

    Patrick Gleeson Civil & Government

    Boris Johnson’s Conservative Party scored a huge victory in the Dec. 12 U.K. election, giving the Tories 365 seats in the House of Commons and an unassailable 80-seat majority. It's now nearly certain that the United Kingdom will be leaving the European Union in the very near future — the much dreaded and/or anticipated "Brexit." This will have consequences for the U.S. economy as well and, eventually, for your financial well-being. But will they be serious? The shortest answer is yes…and no. Here’s a rundown of the most likely Brexit consequences and how they may affect you.

  • Think the California Consumer Privacy Act doesn’t apply to you? Think…

    Catherine Iste Business Management, Services & Risk Management

    The California Consumer Privacy Act (CCPA) of 2018 goes into effect Jan. 1. One way to describe it is as California's answer to the European Union’s General Data Protection Regulation (GDPR). Though there are significant differences in the specifics, both the CCPA and GDPR will and have had significant impacts on business. Before you dismiss either as irrelevant to your organization, here are a few things to consider.

  • USMCA covers international labor rights, leaves out climate change

    Michelle R. Matisons Manufacturing

    After a recent deal between the White House and Democrats in the House of Representatives, an updated version of the North American Free Trade Agreement (NAFTA) — the United States-Mexico-Canada Agreement (USMCA) — will likely be approved by Congress, albeit not imminently. How are trade relations and prevailing concerns for labor, the environment, and human rights addressed in the USMCA?