All Business Management, Services & Risk Management Articles
  • Create your leadership niche: The how

    Catherine Iste Business Management, Services & Risk Management

    Similar to organizations, when leaders carve out a niche, they open themselves to new opportunities. As discussed in part one of this article, specializing allows us to further strengthen our skills, grow our expertise and refine our approach. It also reinforces our position within the organization and our marketplace. Here are three ways we can create our leadership niche.

  • Association hijackings by consultants and hybrid solutions

    Robert C. Harris Association Management

    Hijacks and hybrids seem unrelated to associations. In this article, they have an impact regarding recommendations by a hired consultant. An association hijacking is the consultant who disregards the culture and politics of the organization in favor of making changes he or she prefers. In an association, a hybrid solution may be taking the advice of a consultant and then adapting it to fit the organization.

  • The must-know social updates for Facebook, Instagram and Twitter

    Emma Fitzpatrick Marketing

    Lately, social networks have had a rough go of it. Data scandals broke. Privacy issues abound. False news continues to spread, and online harassment proliferates. As public opinion on these topics swells, social networking sites across the board are taking action. Read on to see the most significant ways social networks are attempting to solve the big issues. Of course, there are some new ways for your business to market and work on social, too.

  • Think positively for positive results

    Maryann Lesnick Business Management, Services & Risk Management

    Studies have long shown that not only does success at work lead to individual satisfaction and happiness, but that happiness leads to successful outcomes at work. From personal experience, I have seen that teams are happier when they have a happy leader. I am happier when I work for and with happy people. Attitude is everything. I think proposals are fun. And when I convey that message — when I live it — they become fun for everyone in the company.

  • 5 tips for client retention during the summer months at your spa

    Elizabeth Donat Retail

    If you've been in the spa industry for a while, you may have noticed that your schedule can get a bit quiet during the summer months. One of the biggest obstacles, however, is that clients may also get sun exposure, which can prevent them from getting some treatments altogether. All in all, the summer can be a tricky time for keeping your books as filled as other parts of the year. If you are having trouble keeping your clients coming into your spa for treatments during the summer months, then read my expert tips.

  • How the ‘gig economy’ is changing employment

    Seth Sandronsky Business Management, Services & Risk Management

    Workplaces are changing. Take the "gig economy," for example. How will it be affected by a recent California Supreme Court ruling on self-employed independent contractors and company employees? "The ruling may bring some much-needed clarity to the new world of work," said author and entrepreneur Marion McGovern. Key issues of employer control and direction of independent contractors and employees that the Golden State’s high court ruled on can and should lead "to more transparency in the law," which she views as a positive step forward.

  • Create your leadership niche: The why

    Catherine Iste Business Management, Services & Risk Management

    A niche can be a scary thing for a business. It seems counterintuitive to narrow the focus of the organization, yet it is a proven way to propel new businesses and reinvigorate organizations languishing on a plateau. In this age of social media, personal branding and embracing our why, successful leaders are taking a page from the business playbook and creating their own leadership niche to propel their careers forward.

  • Choose art carefully for use in retail design

    Michael J. Berens Interior Design, Furnishings & Fixtures

    Art has the power to compel us to stop and observe. It also can tap deep-seated emotions, associations and aspirations, making us feel as though the artwork is speaking directly to us. Those persuasive qualities make art a prime vehicle for retail branding, marketing and design. Because our response to a given work of art is so personal, however, the choice of which art to use is crucial to a brand’s and product’s success. This has led industry researchers to investigate which types of art are most effective, and why.

  • Negotiating commercial leases: Anticipate your lease agreement

    Dale Willerton and Jeff Grandfield Retail

    For many commercial tenants, negotiating a good lease or lease renewal against an experienced agent or landlord can be a challenge. While an entrepreneur focuses on marketing and managing, savvy real estate agents and brokers are specialized salespeople. Their job is to sell tenants on leasing their location at the highest possible rental rate. Whether you are leasing a new location for the first time or negotiating a lease renewal for your business, here are two money-saving tips.

  • Machines are replacing humans at work, but can it be an opportunity?

    Linchi Kwok Travel, Hospitality & Event Management

    Welcome to the era when machines begin replacing humans at work. In restaurants and hotels, machines or robots are already capable of performing many service jobs. Likewise, travelers can now make reservations for their hotel stays online, perform self-check-in on a mobile app or in a kiosk at a hotel, enter the hotel room with their mobile app, place orders for service deliveries, and check out on a mobile app or the TV in the guest room.