All Science & Technology Articles
  • Infographic: Fixing the world of disconnected payments in healthcare

    Brian Wallace Healthcare Administration

    Healthcare payments can be a big headache for clinics and patients alike. In fact, 25% of unnecessary spending in healthcare goes toward payment processing, totaling $190 billion every year. Patients and clinics alike are unsure of what insurance will cover. As high-deductible health plans grow more popular, uncertainty about out-of-pocket costs is on the rise. This uncertainty can lead patients to ignore bills or even avoid treatment altogether. Learn how technology is streamlining healthcare payments using contactless check-in with this infographic.

  • Why the success of earned value management hinges on repeatable processes

    Manny Abela Business Management, Services & Risk Management

    Project teams working for national science labs, the Department of Energy and the Department of Defense rely on a project management approach known as earned value management (EVM) to deliver initiatives on time and on budget. Too many projects, however, face hefty delays in reporting and certification and struggle to onboard new team members due to the extraordinarily complex methods used to deploy EVM — methods that vary with each project. Instead of creating fully custom EVM processes for each project, organizations should standardize EVM and establish repeatable processes that can be used across all projects.

  • How the changes in Amazon’s affiliate program impact businesses

    Domingo Karsten Marketing

    Amazon’s affiliate program was first launched to the general public in 1996, making it among the first programs of its kind. Since then, the program has grown to become an important revenue channel for Amazon and millions of marketers, with affiliates promoting more than 350 million products yearly. As with all affiliate programs, the Amazon Associates program has gone through many changes through the years. In 2020, the company announced a set of updates that affected a lot of businesses. In this piece, I’ll discuss what these changes are and the best way to adapt.

  • How AI is affecting commercial real estate now and what to expect in near…

    Stewart Dunlop Science & Technology

    Artificial intelligence (AI) is a technology that is currently transforming almost all industries, from the IT sector and marketing to agriculture and everything in between. Commercial real estate is not an exception.

  • How to achieve customer service excellence with social listening

    Victorio Duran III Marketing

    Businesses are using social media as part of their marketing strategy more and more, helping build brand awareness and boost sales. Leveraging your social channels has become even more critical as it seems working from home is here to stay. Customers crave engagement and interaction. Since most of our shopping is now done online, you must create a customer experience (CX) that’s personalized and connects to users. Take it a step further and amp up engagement by incorporating social media customer support into your strategy with social listening.

  • What’s the BIG Idea? Episode 2: Steve Jurash on leading through crisis

    Hank Boyer Business Management, Services & Risk Management

    In this video, Hank Boyer visits with Steve Jurash, president of the 5,000-plus member Manufacturing Alliance of Philadelphia (MAP). MAP represents several hundred thousand manufacturing employees. In March 2020, Jurash led MAP through an incredibly challenging period of dealing with the COVID-19 crisis, an event that brought manufacturing everywhere to a sudden halt. With several hundred thousand employees' lives affected by his decision-making, Jurash faced one of his most challenging periods of leadership. He shares more than 20 best practices effective leaders use to navigate during periods of crisis.

  • How and where to invest in Africa: The next investment frontier

    Brian Wallace Business Management, Services & Risk Management

    The world is changing — innovation is everywhere around the globe, and it’s time to set our sights on a new land of opportunity — Africa. Chances are, you attribute tech unicorns to Silicon Valley, but consider that Africa is on the financial rise. In the year 2019 alone, the five fastest-growing economies in the world were in Africa (Ghana, South Sudan, Rwanda, Ethiopia, and Cote d'Ivoire) — and were expanding at a rate of more than double the worldwide average.

  • How to cultivate creativity and innovation in the workplace

    Sunny Dhami Business Management, Services & Risk Management

    Creativity is something that many companies and employees strive for in the workplace. It is an opportunity for people to think differently and build skills in various areas. But creativity isn’t always something that comes naturally. It's something that requires teamwork and effort and may even involve a change in thinking altogether. But even with that thought, having creativity as part of a company dynamic is well worth implementing. Because originality leads to innovation. Here are some easy ways you can cultivate creativity and innovation in the workplace.

  • Telemedicine post-COVID: How to implement key lessons from the pandemic…

    Lisa Mulcahy Healthcare Administration

    As you no doubt have learned as a healthcare administrator or professional throughout the COVID-19 crisis, telemedicine is hugely beneficial when it comes to quick triage and treatment of patients at a distance. But that's not the only way you can incorporate this universal technology to help your hospital, clinics or office locations run better. New research is outlining fresh ways you can use telemedicine now and in the future to optimize how well your organization runs. Here are three areas you can focus on.

  • Podcast: Tips for hiring contractors on Upwork and Fiverr

    Jarod Carter Healthcare Administration

    Need help creating a compelling landing page or blog post? Maybe you’d like ongoing help from a virtual assistant, graphic designer, or website expert — but don’t know where to look. If the hassles of finding competent contracting help have led you to put off the search, it might be time for you to give Upwork and Fiverr a look. In this episode, Jarod Carter explain his favorite strategies for hiring contractors using Upwork and Fiverr. He shares his top tips for saving time and money as well as best practices for using these sites to outsource graphics, writing, programming, or other projects in your practice.