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How to best leverage advisors for your practice: Part I
David B. Mandell, JD, MBA Healthcare AdministrationMost people realize that success creates complexity. What top practice-owners and managers have realized is that the management of complexity and leverage is not the job of a traffic cop. As a practice grows, the number of complicated, technical risks that the practice faces also grows exponentially.
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AMED dentistry meeting reveals useful new tool
Guy Levy, DDS Oral & Dental HealthcareIn October, I had the good fortune to attend the Academy of Microscope Enhanced Dentistry (AMED) annual scientific meeting in Orlando. This is truly an international organization, with dentists present from every corner of the globe.
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Solo practices still lagging in EHR adoption
Pamela Lewis Dolan Healthcare AdministrationThe meaningful use incentive program has spurred a lot of growth in health IT use. But a digital divide still exists between solo practices and their larger counterparts, and between independent practices and those that belong to an integrated health delivery system.
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Medical identity theft a growing concern
Pamela Lewis Dolan Healthcare AdministrationFor the first time since The Identity Theft Resource Center started tracking data breaches in 2005, healthcare has topped the list of industries responsible for the largest percentage of data breaches. Of the 614 breaches the ITRC tracked across all sectors and industries last year, healthcare accounted for 43.6 percent.
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Creating a recall system protocol
Jill Nesbitt Oral & Dental HealthcareTo keep your patients coming back for their dental cleanings, you need an organized protocol to contact them. There are a variety of ways to contact patients these days, from phone calls and letters, to emails and text messages. But when should you use which one?
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Majority of physicians use mobile devices, but not mobile EHRs
Pamela Lewis Dolan Medical & Allied HealthcareAmong physicians, mobile devices have become as ubiquitous as lab coats and stethoscopes. Mobile connectivity is becoming increasingly important as physicians find new ways to incorporate the use of mobile devices into their daily lives. One area of medicine that mobile technology hasn't completely infiltrated, however, is electronic health record systems.
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Valentine’s Day woes? There’s an ICD-10 code for that
Charlotte Bohnett Medical & Allied HealthcareNo holiday is without unfortunate incidents — not even the lovey, dovey Valentine's Day. No matter what goes awry, though, trust that there's an ICD-10 code for it.
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Photos tell the story — and save the day
Guy Levy, DDS Oral & Dental HealthcareRecently, we had an excellent young dentist fill in for us when we were out of town. By all accounts, he performed well and received praise from both the patients and the staff — except for one patient. Thankfully, a camera was able to save the day.
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Food for thought: Resilience in the face of adversity
Karen Childress Healthcare AdministrationTo be human — especially given the complex times in which we live — is to be occasionally faced with adversity, hardships and challenges. One day, you're happily minding your own business, and then out of the blue you're given a diagnosis you never expected, or you're named in a malpractice case, or your trusted practice manager or spouse suddenly announces his/her departure.
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Perfect attendance: Reward what you value
Jill Nesbitt Oral & Dental HealthcareDo you reward your dental staff for having perfect attendance? This is low-hanging fruit for a way to reward the behavior you want to see in the staff. What happens in your office when your assistant doesn't show up? Do you have a backup who can step in so you can maintain your schedule, or do you have to cancel patients? How does your practice run when your receptionist is out? Who answers the phone and collects from the patients at the front desk? If you want your days to flow more smoothly, setting up a reward for perfect attendance can work like a charm.
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