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Attracted to a co-worker? Here’s what you need to know
Catherine Iste Business Management, Services & Risk ManagementOffice romances may be at a low, yet 36% of us still report dating a co-worker. Further, considering that another study says that 76% of its survey participants would be secretive about any office romance, if any of our co-workers are good at keeping secrets, that number could be much higher. All this is to say that love, or some degree of it, does happen at work. Here is what you need to know if you are attracted to a co-worker.
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Lining up association leadership
Robert C. Harris Association ManagementMany associations say they cannot find enough future leaders. They offer numerous reasons for the shortage: Generations have changed and don’t appreciate the opportunities. The governance image looks bureaucratic or appears to be "good old boys." Leadership is a trap lasting up to 10 years. The mission or strategic plan is weak. It takes a serious strategy and program to tap, train and increase the lineup of future leaders. To develop future leaders, design a long-term, quality initiative. Consider these phases.
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The life cycles for governance and management
William D. Pawlucy Association ManagementTwo board members walk out of the association’s planning session. One of them says, "Great session, but who’s going to do the work?" The other board member offers, "I don’t really know, but those cookies were amazing!" Too often, there is no good understanding and closure around the roles of governance and management after a strategic planning session. Governance and management have distinct roles.
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Modifying the IACCM Capability Maturity Model for risk
Dr. David Hillson Business Management, Services & Risk ManagementThe International Association for Contract & Commercial Management (IACCM) is the professional body for contracting and commercial professionals, with over 50,000 members across 166 countries. Its mission is to enable both public- and private-sector organizations and professionals to achieve world-class standards in contracting and relationship management process and skills. As part of fulfilling this mission, IACCM has developed a Capability Maturity Model, which can be used by organizations to benchmark their contracting processes against global best practices. The nine factors of the IACCM Capability Maturity Model are also all relevant to the ability of an organization to manage risk effectively.
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Leadership beach reads for your summer getaways
Catherine Iste Business Management, Services & Risk ManagementWhether it is a Friday afternoon at the beach or a quick getaway to a friend’s lake house, even the most work-focused leaders find a way to get out of town and unplug during the summer. With all that relaxing time can come a lot of down time. For those of us who love reading but cannot quite get into whatever Elin Hilderbrand book is lying around the vacation house, here are a few gateway reads that might bridge the gap between work and play.
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The one thing you can do today to bring in talent
Roberta Matuson Business Management, Services & Risk ManagementNo doesn't always mean no. Here's what I mean by this. You're probably hearing a lot of "no's" these days when extending job offers to candidates, given how hot the market is for talent. Most of you have accepted this and moved on. This is a huge mistake and one that can be easily rectified. Keep this in mind: "No" isn't forever. It's no, for right now. Let's say you made a job offer about a month ago and the candidate declined. These days, it's easy to reach out to people through LinkedIn's In-mail with a, "Hey, how's your new job going?" message, followed by, "Any chance we can grab a coffee?"
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Taking a vacation when you don’t have enough vacation time
Catherine Iste Business Management, Services & Risk ManagementSummer is a great time for a new job. From new grads looking to put their foot in the door to seasoned professionals just waiting for the summer to move their family across the country for an amazing opportunity, summertime is a great time to transition. Unfortunately, it is also a great time to take a vacation. For new employees at any level, this can be a challenge. Here are a few things to consider when trying to take a vacation without enough vacation time.
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Get more eyes on your company’s blog today
Mashaal Ryan MarketingYou've got the website, logo, and blog designed for your company. Congrats! The more you update your website with top SEO keywords, the higher you show up in Google's search algorithm. Now comes the next step — you've written some articles or had freelancers write them for you, and you've posted them. You are waiting eagerly for those hits, comments, shares — but you aren't seeing them and it's been months. How can you get more eyes on your company's website and blog?
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A net loss: Why focusing on Net Promoter Scores can hurt your business
Linda Popky MarketingNet Promoter Score (NPS) is a customer loyalty metric introduced in 2003. It scores customer loyalty based on a single question: "On a scale of 1-10, how likely is it that you would recommend our company/product/service to a friend or colleague?" Customers who respond with a 9 or 10 are considered Promoters. Anyone scoring below 6 is considered a Detractor; those who answer 7 or 8 are considered Passive. The NPS score is calculated by subtracting the percentage of customers who are Detractors from those who are Promoters. It's an interesting methodology. The problem is it isn't necessarily right much of the time.
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Don’t confuse perks with company culture
Terri Williams Business Management, Services & Risk ManagementWe've all heard of companies that offer fun and trendy perks like free food, pingpong tables, a gym, and a policy that lets workers bring their pets to work. Many organizations believe that incorporating these types of perks will create the right type of desirable workplace culture and result in uber-productive workers. But here's the problem. Perks and benefits aren’t the same as corporate culture and they don't necessarily incentivize employees.
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