Recent Articles

  • 5 surprising ways to improve your marketing reputation

    Lisa Mulcahy Marketing

    Consumer trust: it's every company's bread and butter. Yet you may be damaging that profit cornerstone in ways you aren't even aware of, causing unnecessary dips in your bottom line. Subtle mistakes in misreading your audience or larger issues with the way your organization does business can have an unexpected impact on how well you do with the next marketing campaign you launch. Try these surprising strategies to reboot your rep.

  • Training is an investment, not a cost

    Catherine Iste Business Management, Services & Risk Management

    The race to attract skilled labor is on. Productivity may be slowing but it is still moving in a positive direction, and new unemployment applications are still declining. And according to a recent analysis by The Economist, American manufacturing, particularly among "agile smaller firms using advanced techniques" may be expanding. While this tight labor market may look different than the one before the recession, one thing is consistent: the most challenging staffing shortage is in skilled labor. Because of this, organizations across industries must recognize that training is an investment, not a cost.

  • HHS proposes rule to improve interoperability of electronic health information

    Scott E. Rupp Healthcare Administration

    The U.S. Department of Health and Human Services (HHS) announced its proposed new rules during the first day of the annual Health Information and Management Systems Society (HIMSS) conference to "support seamless and secure access, exchange and use of electronic health information." According to the release supporting the announcements, the rules, issued by the Centers for Medicare & Medicaid Services (CMS) and the Office of the National Coordinator for Health Information Technology (ONC), are designed to increase "choice and competition" while "fostering innovation that promotes patient access to and control over their health information."

  • The future of hotel designing

    Michael J. Berens Interior Design, Furnishings & Fixtures

    No one knows what trends will shape hotel design a decade from now. One thing seems certain, though. Hotel interiors will interact with guests in new ways and offer environments that will cater not only to their desire for rest and relaxation but also to their overall health and well-being. They will do this by combining the latest technological innovations and biological science with centuries-old traditions of providing excellent service and guest care.

  • Check that behavior at the door

    Anne Rose Business Management, Services & Risk Management

    As a manager, how do you respond to behavior you don't approve of, whether it's because it violates company policy or company culture? Perhaps that behavior isn't terribly offensive but just a little annoying that you can almost ignore it. For example, one employee clocks in three minutes late without a compelling reason. That’s not so bad, is it? Yes, it is that bad, because of human nature. The old adage, "give an inch, take a foot,” applies. That three-minute tardiness, unaddressed, insidiously and chronically morphs into 10-minute tardiness, or 30-minute tardiness, or one hour.

  • Travel2020: Ski season 2019 sees peak snow, peak prices

    Lark Gould Travel, Hospitality & Event Management

    U.S. ski resorts are having a very good year. Snowpack in California's Sierra Nevada is now at 100 percent of where it should be and ski areas from the Pacific to the Atlantic are reporting a good season so far. So where should skiers go to catch dream-quality powder in 2019? It depends on their pocketbooks. A recent survey of average day rates at popular ski resorts around the country shows that Deer Valley in Park City, Utah, takes the summit for top prices.

  • 3 new guns that hit the target at 2019 SHOT Show

    John McAdams Recreation & Leisure

    The brand-new .350 Legend cartridge from Winchester was far from the only cool new product released at the 2019 SHOT Show. Indeed, the list of merchandise unveiled is far too long to list here. However, below are three particularly interesting new guns introduced at the show that might be worth checking out this year. For example, while the Remington V3 is not a new shotgun, Remington made some tweaks to the basic design and released two new models for 2019: the V3 Turkey Pro and the V3 Waterfowl Pro.

  • It’s not too late to be an e-bike early adopter

    Kimberly Poppke Transportation Technology & Automotive

    Now is prime time to add an electric bike to your life. Familiar as personal transportation in other parts of the world, e-bikes are gaining momentum across the United States. For many reasons, e-bikes are hitting their stride in the U.S., yet you may still be the first of your friends to own one. Zip around your community like a rock star while fielding questions about your cool new ride. You are part of a rising tide, not a passing fad. In some American cities, rental e-bikes are soaring in popularity for door-to-door trips.

  • Amazon scraps plans for HQ2 in New York City

    Michelle R. Matisons Civil & Government

    Amazon, which reported $11.2 billion in profits last year while paying no federal taxes, pretty much does what it wants, doesn't it? Well, not quite. In November, when the company announced its expansion plans, known as HQ2, to include Long Island City in Queens, residents, community activists, and those taking on Amazon immediately mobilized opposition. In the end, local character and vehement opposition to corporate welfare won. Amazon announced last week that it was no longer considering New York City as the location for its grand headquarters expansion.

  • What every leader needs to know about goal setting

    Roberta Matuson Business Management, Services & Risk Management

    Have you ever had a goal that you thought was unattainable? How’d you feel? Demoralized is the word that comes to mind. Yet companies continue to set what they call "stretch goals" thinking that if they set the target slightly out of the reach of an employee, employees will miraculously muster up the energy to hit these targets. This sort of thinking is entirely wrong. If you’re like most people, you look at a task that seems like a stretch and think, "I stand a better chance of reaching the summit of Mt. Kilimanjaro than I do scaling this goal. Why bust my butt on something I know is out of my reach?"