Recent Articles

• Women leaders: Helpful steps to getting your first board seat

  Catherine Iste Business Management, Services & Risk Management

  Getting on a board is a boon for any leader. It helps propel professional growth, provides insight and perspective for companies, and advances the interests of the organization of the board on which they serve. It has been proven to increase the likelihood they will be promoted and that they will benefit economically as well. Everyone wins. Yet the percentage of women on boards is woefully low. While specialty organizations and recruiting firms are trying to address these needs, there are a few helpful steps women leaders can take right now to help themselves.

• Credit this: Big banks step up loan approvals to small business owners

  Seth Sandronsky Business Management, Services & Risk Management

  Big banks, those with assets of $10 billion or more, are feeling the love for small businesses. Loan approval rates with large banks rose in February versus January, according to the Biz2Credit Small Business Lending Index. "Overall, the cost of capital is relatively low," said Biz2Credit CEO Rohit Arora, in a statement. "Small businesses are looking to secure funding, and for many companies, recent financial performances have made them creditworthy borrowers." Biz2Credit's monthly research comes from over 1,000 small business credit applications on the firm's online lending platform.

• 5 sales-boosting strategies you’ve never tried — but should

  Lisa Mulcahy Retail

  As a retailer, you want to keep your sales environment as fresh and as customer-friendly as possible — and the most surprising details can have a big positive impact in helping you do it. Want to give your sales a fast and easy boost? Science has you covered. Try the following research-proven tips to positively influence your customer base and move that merchandise like never before.

• Check the boxes on director evaluations

  Robert C. Harris Association Management

  Directors know if they are fulfilling their governance responsibilities. Given a board self-evaluation form, how would they check off the boxes? Every director starts their term intending to do a good job. For success, they need access to information and orientation. Board training is recommended annually, even for directors continuing their terms. It is an opportunity to "refresh and blend" the team.

• Baby boomers are changing the senior living paradigm

  Michael J. Berens Construction & Building Materials

  Having spent a lifetime demanding and indulging their independence, members of the baby boom generation are showing no signs of letting up as they prepare for their next life-stage. Now in their early 70s, leading-edge boomers are looking ahead to how they want to spend their later years. One thing most of them don't want is to wind up like their parents or grandparents in an isolated senior care facility. They are pressing builders and developers to give them more options to remain connected to their communities.

• New study: Effective change depends on 4 key attributes of nurse managers

  Amanda Ghosh Medical & Allied Healthcare

  Anyone who's ever worked in healthcare knows there’s a seemingly endless battle between administration and staff. Change can be extremely difficult to implement in any facility when the pressure to cut costs and improve metrics is high. But, a new study, published in Nursing Open, offers hope. According to the study, nurse managers who exhibit four key attributes have an easier time implementing changes in their wards. The four attributes are empathy; proactivity; respect for personal beliefs as well as external standards; and "having both micro and macro perspectives."

• 4 ways you are apologizing wrong

  Stacey Hanke Business Management, Services & Risk Management

  Apologies are something we love to receive and hate to give. They are especially tough as a leader. They require a great deal of humility, which challenge your pride and ego. They are an open admission of failure and wrongdoing, but when delivered with sincerity, they hold power with your team. Unfortunately, too many leaders give superficial apologies loaded with excuses and blame. Here are four ways you are apologizing wrong and how to make sure you don’t make these mistakes in your next, "I’m sorry."

• Travel2020: Take the horse, leave the pig at home

  Lark Gould Travel, Hospitality & Event Management

  The phrase "when pigs fly" could become a reality in the near future, but for now, flying livestock will be restricted to miniature horses, according to one airline's new service animal policies that will go live on April 1. American Airlines announced the new policies in light of an increasing trend of passengers who prefer to fly with their support pets. To that end, fully trained service animals and emotional support/psychiatric service animals may fly in the cabin at no charge if they meet the requirements.

• 5 tips to improve your clays shooting

  Irwin Greenstein Recreation & Leisure

  Sporting clays is often called golf with a shotgun. In sporting clays, you ride a golf cart from station to station along a course that, in one way or another, simulates upland game-bird hunting. And like golf, sporting clays (and other clays sports such as skeet, trap and 5-stand) demands the same mental rigor, practice and discipline to improve your performance. There’s certainly no shortage of opinions and theories on the best way to become a better shotgun shooter. Still, here are five basic tips that should help with your clays games.

• Are you being served? What about your customers?

  Linda Popky Business Management, Services & Risk Management

  Who do you know who would purposely understaff an airport rental car location at a major resort locale so customers are kept waiting for two hours for pre-reserved, prepaid rental cars? When would you set up an interactive voice-response system so confusing that customers are forced to spend long periods of time to navigate their way into the right queue — only to then be disconnected? Not many of us would ever want those things to happen to the customers of our businesses. And yet, much too often, they do.

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