Recent Articles
-
Managing salesperson stress: How to avoid employee meltdowns
Ryan Clark RetailThe car salesman, in a fit of rage, screamed at his customer that she couldn't change her mind. She had already made her choice to buy from his dealership — she had promised him. This, of course, was all the customer needed to validate her apprehension about the dealer, taking her business elsewhere.
-
Here’s why a suspect’s hands pose the greatest threat
Eric Lamberson Law Enforcement, Defense & Security"Take your hands out of your pocket!" or some variation of this phrase remains one of the most frequently repeated commands in law enforcement. Although police officers have been yelling it for years — as we saw in the Scotty Richardson incident — it is often not the best approach.
-
Keepers accelerating pace of remodeling activity
Michael J. Berens Interior Design, Furnishings & FixturesBenefiting from low-rate mortgages and rising home values, more Americans who traditionally would be in the market to buy up are choosing to remain in their current homes. Many are taking advantage of the increase in equity to take out home loans to pay for upgrades and repairs.
-
How to manage board leaks
Robert C. Harris Association ManagementNothing is more frustrating than making a decision at a board meeting and having members asking for details by day's end. How did members find out about the discussion just hours after the meeting adjourned?
-
Why in-person meetings are important
Micah James Religious CommunityThis summer, I attended The Church Network's 61st National Conference in the Washington, D.C., area. According to the TCN Conference website, the conference is described as "an engaging, thought-provoking three-day event offering you multiple ways to network with church leaders, find a mentor, get a sneak preview of emerging technology, and hone your skills. You'll have opportunities to get started on certification requirements and to participate in continuing education."
-
The first question church communicators always ask
Mark MacDonald Religious CommunityI speak across the country to many church communicators and ministry leaders. In fact, I just finished talking to 100 churches in Atlanta. I'm passionate about what I do — I want our world to hear about Jesus Christ.
-
When language and technology intertwine, evolution happens
Ronnie Richard EducationSounds. Words. Conversations. Speeches. Letters. Articles. Books. Phone calls. Radio. Television. Email. Texting. GIFs. Social media. Streaming video. For centuries, the ways in which we communicate with one another have constantly been evolving alongside advancements in technology. Innovation has also influenced the very language we speak.
-
Construction firm owners must drive collaboration
Sue Dyer Construction & Building MaterialsInhale deeply and hold it. Keep holding. Your lungs begin to hurt, carbon dioxide is building up. Now, exhale and hold it. Keep holding. You begin to crave oxygen and begin to feel dizzy.
-
10 terrific food trucks in America
Dave G. Houser Food & BeverageA food truck revolution is sweeping across America. Thousands of mobile eateries — once disparaged as "roach coaches" — have popped up nearly everywhere, turning street food into an art form and satisfying the desire for fast, tasty, inexpensive eats for as many as 2.5 million diners a day.
-
Secret weapons of successful leaders: Simplify
Catherine Iste Business Management, Services & Risk ManagementIn Part 1 of this article, we discussed sleep as one of the most powerful secret weapons of successful leaders. In this article, we will review two more tricks of the trade and ways to implement them right now.