Recent Articles

• How dentists can cope with the broken personal protective equipment supply…

  R.V. Scheide Oral & Dental Healthcare

  Almost half of the nation's dentists are back to work and open for "business as usual," according to a recent survey by the American Dental Association. But when it comes to the supply chain for personal protective equipment necessary to provide full-service dentistry, business is anything but usual as the coronavirus pandemic lingers on. According to the ADA’s ongoing survey, "COVID-19: Economic Impact on Dental Practices," as of Sept. 7, just 60% of all dentists had a two-week supply of N-95/K-95 masks.

• Why there’s no such thing as instant coffee

  Hank Boyer Business Management, Services & Risk Management

  You and I have been born into an accelerating world. Travel that took a week by horseback two centuries ago is now competed in a few hours in the air-conditioned comfort of your car. A little more than 10 years ago, the two-hour meeting you had in the next time zone that required flights and overnights is now completed in two hours, plus 2 minutes for the set up and tear down of a video call. We've become so used to speed that we actually believe there is something called instant coffee.

• Want to fly and stay safe? Here’s what you need to know

  Amanda Kowalski Travel, Hospitality & Event Management

  Since the COVID-19 pandemic spread around the world, people have figured out ways to conduct business and family reunions without getting on an airplane. But sometimes you have to go. So how do you stay safe on a plane? The Centers for Disease Control says there isn't much likelihood of getting COVID-19 on a plane because of the way air is filtered and circulates, but airplane seating makes social distancing difficult. Still need to go? If you are clear for takeoff, make sure you pack correctly.

• Avoiding the cardinal sin of communication

  Linda Popky Marketing

  We all have opinions about the communications we receive from businesses and associations. In some cases, we get too much material too often; in others, not enough. Some pieces are too generic; some too detailed. But there’s one thing that’s guaranteed to turn off your customers and prospects: being too boring. How do you avoid turning off your target audience with your communications? Here are a few suggestions.

• Shrinking inventories rein in booming home sales

  Michael J. Berens Construction & Building Materials

  Home sales in August eased back to a more normal pace after hitting record-setting levels in June and July. So far, the market has recovered quickly from the spring slump caused by the onset of the coronavirus pandemic and is now well ahead of last year’s gains. High demand, however, has significantly cut into the short supply of homes for sale, producing a drag on the market that is likely to linger throughout the remainder of the year.

• One simple trick to boost workplace knowledge sharing

  Gail Short Business Management, Services & Risk Management

  Many experts say having a workplace culture of knowledge sharing raises productivity and creates a more positive work environment. Unfortunately, knowledge flow among employees doesn’t always happen. Worries about looking incompetent can keep struggling workers from asking for help. But in a new study in The Quarterly Journal of Economics, Jason Sandvik, Ph.D., an assistant professor at Tulane University's Freeman School of Business, and his co-authors discuss an innovative strategy for increasing knowledge sharing at work to boost performance.

• Bring love to your leadership style

  Jill Ratliff Business Management, Services & Risk Management

  While "love" and "leadership" might sound like incompatible concepts, leaders who are unafraid to add love to their leadership style will find it motivates and engenders loyalty in their teams like nothing else can. Obviously, I’m not talking about hearts-and-flowers love or even familial love; those types of love are usually best left out of the workplace (family businesses aside). The kind of love I’m talking about is broader, more encompassing.

• How to power up the consent agenda

  Robert C. Harris Association Management

  "We’ve been in this meeting for an hour and done nothing but listen to reports," said the board member. The standard board agenda includes a dozen reports and updates. Reading and listening to reports are not good use of board time. Meetings should concentrate on advancing the mission and strategic goals.

• A new era for Salt Lake City International Airport

  Matt Falcus Travel, Hospitality & Event Management

  Salt Lake City (SLC) International Airport has entered a new era with the opening of its new airport terminal, replacing aging older structures that had become increasingly unable to cope with demand and today's expectations. But is this the worst possible time to open a new airport terminal and expand capacity? Overnight on Sept. 15, the existing terminals 1 and 2, plus the International Terminal and associated parking garages at SLC closed, replaced by the new central terminal and initial Concourse A-West, which opened at the same time.

• Churches, ‘COMM’centrate on 6 things

  Mark MacDonald Religious Community

  There are many distractions and options when thinking about church communications. Focus is the key, and that “COMM”centration is required for a church to become noticed. Each person in your community and congregation has a lot of competition for thoughts and actions, too. The shotgun approach rarely works. If you’re not concentrating on the right things by limiting what people know about you, you will be ignored. Here are the six things your church needs to COMMcentrate on.

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