Recent Articles

• 3 easy actions to add curiosity to your company culture for immediate impact

  Robin Barone Business Management, Services & Risk Management

  As 2021 continues, I invite you to incorporate greater curiosity into your professional life to achieve better outcomes. The ability to have a solid employee experience is based on a company culture that embraces curiosity in communications. Increasing the amount of curiosity with your engagement with colleagues and customers or clients leads to better solutions and outcomes as a result. Professionals in cultures that embrace curiosity can have uncomfortable conversations that are assertive and not aggressive, anxious, or argumentative. Curious people are more confident, fearless, open, collaborative, and resilient.

• 5 secrets of effective communication that all telecommuters should know

  John Allen Business Management, Services & Risk Management

  The late, great American businessman Leon Gorman said it best: “Customer service is a day-in, day-out, ongoing, never-ending, unremitting, persevering, compassionate type of activity.” Companies everywhere have realized that employee service is much the same. And like good customer service, great communication is at its center. It’s true that Zoom, Microsoft Teams, and Skype have enabled us all to stay in touch amidst a global shift to work from home. But it’s equally true that this fundamental change has left more questions than team chat anywhere, anytime can answer.

• Vocabulary tips and hints for English learners

  Douglas Magrath Education

  Vocabulary learning is more than copying words and definitions. Students need to be actively involved in the process. Students may have a good vocabulary for getting around town and chatting with friends from the host country, but they may have difficulty with academic and course-specific vocabulary. Students often struggle with academic vocabulary, especially if their L1 is a non-European language. Vocabulary development is critical and should be integrated into all parts of the curriculum.

• Remote work and introverts: Consider the challenges

  Jennifer B. Kahnweiler Business Management, Services & Risk Management

  Remote work has moved from an experiment to the norm for millions of office workers around the world. Late last year, our company conducted a survey to discover how introverts were responding to working from home full time. We had almost 200 responses. Do they thrive in quiet and solitude or are they also feeling disconnected and lonely? Though over 85% of respondents were very satisfied or satisfied with the arrangement, many strong opinions surfaced about the challenges they face when working from home.

• Infographic: How to write an ATS-compatible resume

  Madison Smith Business Management, Services & Risk Management

  Let’s face it — job searching is practically a full-time job. With research, networking and constant resume tweaks and cover letter drafts, the process can be overwhelming. After submitting endless job applications, you anxiously wait to hear back but only receive radio silence in return. Many companies have turned to applicant tracking systems (ATS), a type of hiring software that functions as a screening system for employers, allowing them to look at only the best job applications. Check out this infographic to figure out how to craft an ATS-compatible resume and get noticed by employers.

• 10 trends that will impact how HR works in 2021

  Elea Andrea Almazora Business Management, Services & Risk Management

  In terms of changes in the workplace, 2020 was a rollercoaster. There’s no denying that business models had to change quickly to keep up with demand. Most companies weren’t prepared for a move to home working, much less one that came at such short notice. HR departments have had to adapt and grow rapidly to meet ever-changing business needs, and human resources software will be a top priority for businesses in 2021. In this article, we look at the top 10 HR trends for the coming year.

• Is the BMW M440i the best possible coupe?

  David Newton Transportation Technology & Automotive

  Several months ago, I asked myself this question — is the 2021 BMW M440i the best coupe for the money? I was in the market to replace my warranty-expiring 718 Cayman, and I had to be able to at least pretend the replacement was worth the tradeoff regarding performance, comfort and a great design. Now before you brand me a lunatic, I am aware these two cars are in somewhat different solar systems. But that was actually the point when I flipped the Cayman, our Honda HRV and a small chunk of savings for this surprisingly delightful sports coupe. I wanted the best blend of features in a single vehicle.

• The building blocks of an association

  Robert C. Harris Association Management

  To review the strengths and structure of an organization, I start with five building blocks applicable to every association: structure, strategy, sustainability, relevance and performance. A weakness or omission in one will affect the whole.

• Why digital transformation is crucial for e-commerce success

  Indiana Lee Business Management, Services & Risk Management

  Two decades ago, anyone with an online storefront was considered a forward-thinking innovator. Now, if you don’t have an e-commerce presence, you’re behind the times. This mass migration into the digital marketplace was spurred forward even faster when the coronavirus pandemic shuttered brick-and-mortar businesses across the globe. If you want to find e-commerce success in the 21st century, you must go a step further by embracing digital transformation as well.

• The delicate balance of supply and demand for COVID-19 vaccines

  Bambi Majumdar Medical & Allied Healthcare

  President Joe Biden rolled out strategies to combat and control the coronavirus pandemic on his first day in the Oval Office. A national vaccination campaign aims to administer 100 million shots to cover 50 million Americans in his first 100 days in office. Led by Dr. Anthony Fauci and other medical experts, pandemic control actions will ramp up, such as travel restrictions, mandatory mask rules, increased testing, and more personal protective equipment. Along with orders to boost supplies for vaccination, the team will also focus on developing therapeutics to treat COVID-19.

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