Recent Articles

  • Catching the common cold of healthcare: Leaders who don’t listen

    Keith Carlson Medical & Allied Healthcare

    Healthcare leadership is not for the faint of heart; it takes grit, determination, patience, and ambition, not to mention a healthy dose of high-level communication skills. However, some healthcare, medical, and nursing leaders just don’t understand how to listen; in this way, we can say that leaders who don’t really listen have truly caught the "common cold" of healthcare: a lack of understanding of the utter power of listening.

  • Smarter ways to use search queries to your marketing advantage

    Lisa Mulcahy Marketing

    As a marketer, you no doubt spend a significant amount of time analyzing what consumer searches mean for your bottom line. Knowing how to accurately interpret the search engine data you compile is key to both holding on to your existing audience and attracting new buyers to your brand. Use the following research-proven strategies to enhance your understanding of the search trends you uncover — and utilize them to target what your consumers want more efficiently than ever.

  • VA, Microsoft team up to serve disabled vets

    Roy Phillips Law Enforcement, Defense & Security

    On April 30, the Veterans Administration announced that Microsoft will be providing select VA clinics and hospitals with the Xbox Adaptive Controller as well as consoles and games. The goal of the program is to afford vets with mobility problems the opportunity to both socialize and engage in physical activities. So far, VA medical centers in Alabama, California, Colorado, Florida, Georgia, Minnesota, Missouri, Ohio, Tennessee, Texas, Virginia, and Washington state have confirmed participation. Six additional sites will be announced in the future.

  • Scoring schemes for prioritizing project risks

    Dr. David Hillson Business Management, Services & Risk Management

    Several leading project risk management standards and guidelines suggest that individual risks can be ranked using a risk-scoring scheme that represents a combination of probability and impact. The Risk Score for each risk is produced by multiplying P by I, then this score is used to rank the risks. But have you ever wondered where these numbers come from? This particular risk-scoring scheme was developed by a small group of risk consultants in the mid-1990s to bring some consistency to our practice. The thinking was as follows in this article.

  • 6 steps to earning employees’ trust

    Candice Gottlieb-Clark Business Management, Services & Risk Management

    I am often asked how I get people to tell me things that they won’t share with their manager, boss, or human resources. Certainly, part of my success is that I’m simply an outsider. I present much less of a threat to an employee or staff member than internal players poking around and asking questions. Another reason may be an esoteric quality I bring that makes people feel safe. But beyond those intangibles, here are six tips for earning trust and getting complete and honest responses from your team.

  • Is hearing well in one ear enough? A look at unilateral hearing loss

    Sheilamary Koch Education

    Not being able to hear so well in one ear shouldn’t significantly affect school performance nor social development for a child since the other ear functions properly. Right? Wrong. The mistaken belief that a hearing deficit in one ear or unilateral hearing loss (UHL) is no big deal has been shown by research to have dire consequences for children when they reach school age and adolescence. Prevailing misinformation about mild hearing loss has prevented many children who would have benefited from intervention.

  • Study: Failed birth control may be linked to gene

    Dorothy L. Tengler Pharmaceutical

    Different birth control methods may be highly effective for preventing pregnancies, but birth control failure is more common than many realize. About 5% of the time, women using reliable birth control find themselves unexpectedly pregnant, and until now, the main reason was thought to be that the birth control method wasn’t being used correctly. A new study suggests that women who get pregnant while using birth control may carry a gene that breaks down the hormones common in contraceptives.

  • Boeing confirms alert system malfunction in 737 Max 8

    Michelle R. Matisons Transportation Technology & Automotive

    In the grand scheme of deadly airline problems, Boeing’s latest crash debacles rate high on the list. Whenever an airplane crash occurs, there’s wild speculation concerning who and what to blame, and such is the case in the instances of downed Boeing 737 Max 8s. The company has now come forward admitting to a safety feature malfunction that could have caused the high-profile, high-fatality crashes. 737 Max 8 software includes an alert system that informs pilots about problems and malfunctions in-flight. The problem is that an important alert light feature was sold to Boeing customers as "optional."

  • Gluteal tendinopathy: How do the treatment options compare?

    Heidi Dawson Sports & Fitness

    Gluteal tendinopathy is the most common cause of lateral hip pain. Until recently, the source of pain was thought to be an inflamed trochanteric bursa, but recent studies suggest a more likely cause is irritation of the gluteus medius/minimus muscle tendon. Treatment of this condition is usually conservative, using exercise rehabilitation to strengthen the hip abductor muscles as well as patient education to manage load through the area. The BMJ recently published an article looking into the treatment of gluteal tendinopathy. The research looked into the outcomes of three approaches to gluteal tendinopathy treatment: education and exercise; corticosteroid injection; and "wait and see."

  • Are consumers loyal to home-sharing services? Implications for hosts, room-sharing…

    Linchi Kwok Travel, Hospitality & Event Management

    "Competition promotes innovation." That’s what I believe in the business world. That statement is probably a true reflection of what is going on among hotels, Airbnb, and online travel agents (OTAs). Last week, for example, almost every hotelier was talking about Marriott getting into the short-term residential business. In fact, Marriott had expressed its interest in the home-sharing business back in May 2018. But now, the world’s largest hotel chain is finally ready to compete head-to-head with home-sharing giant Airbnb.