Recent Articles
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Sticking to the basics of event operations
Bill Hanson Sports & FitnessSimply stated, event operations is detail management — the identification and execution of all functions that lead to a successful event. Event/project managers who live by the three A's will produce successful events.
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Increase revenue through customer service
Greg Witz RetailToday's business world has gone beyond simply having a good product or service at a reasonable price. Social media has increased the importance of customer service, with 78 percent of online customers recommending the brand to a friend after having a great service experience.
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Using postcards to generate calls and referrals
Jeffrey Dobkin MarketingA letter is the best marketing tool. In a letter, you have time and space to sell, sell, sell. You can explain benefits and features. You can show facts and figures. But a letter is a lot of work and expense.
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The secret way to get paid on aged accounts today
Scott Wolfe Jr. Construction & Building MaterialsMost contractors can relate to payment and accounts receivable aging problems. Customers feed out excuse after excuse to delay paying a pay application or invoice in the construction industry.
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Offbeat road trips are on the rise
Bambi Majumdar Travel, Hospitality & Event ManagementThe travel industry is definitely bouncing back. Bookings and projections all show the promise of profit in the coming months. Yet there is another travel trend that is showing signs of growth — road trips.
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Economic easing has employees feeling restless
Michael J. Berens Business Management, Services & Risk ManagementDon't look now, but your employees are getting ready to leave — in droves. At least that's what they told the survey researchers at Salary.com. Results from the website's 2014 annual Job Hunters Survey show 83 percent of employees are actively looking for new jobs this year, up 6 percent from last year. What's more interesting, though, is why.
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Wind energy processing technologies steadily advancing
Don Rosato EngineeringWind energy designs increasingly depend on plastics processing and design technologies. Plastic parts and components are extensively used in all major sectors of wind energy, and processing developments in blade manufacturing and service are advancing rapidly.
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ICD-10: Everything you need to know
Maria Frisch Healthcare AdministrationICD-10 is the 10th revision of the International Statistical Classification of Diseases and Related Health Problems (ICD), a medical classification and coding system. The compliance deadline for ICD-10 is Oct. 1, 2015.
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Homework 2.0: It’s time to upgrade our approach
Brian Stack EducationFew would argue the importance of homework on academic achievement. But in today's world, the purpose, amount and type of homework that teachers assign looks vastly different than years ago. In the time of the Common Core, quality homework is tied to specific learning goals for a course.
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Sliding right into the world of Porsche ownership
Charles Zeitz Recreation & LeisureFinally, it happened. I have been watching fast and fancy cars for an entire lifetime. Never had one, but a reasonably priced, good-looking, powerful and superb-handling car presented itself to me at the same time as a touch of personal financial success.