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The future is now: 3-D printers are poised to disrupt the economy
Ronnie Richard ManufacturingIt's Monday morning. Your alarm goes off, and you slowly spill out of bed. You shuffle along to the kitchen and pour a fresh cup of coffee in your favorite mug — all set to start a new work week. But as you reach for some sweetener to add in, your arm knocks the mug off the counter, shattering it on the floor. How do you replace it?
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3 easy ways to get more customer reviews (and boost sales)
Emma Fitzpatrick RetailIf you track your online Yelp or Google Review conversions, you already know how much online reviews impact your business. Online reviews have the power to boost your brand and drive sales. Or they can drive sales away from your business.
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You should pay your summer interns
Catherine Iste Business Management, Services & Risk ManagementInterns are usually employees. The issue can seem confusing, but that is only because so many employers do it wrong. If people come to work for your organization — nonprofit, for-profit, large or tiny — and they do work you have or would normally pay an employee to do, they are probably employees even if you call them interns. And that is OK, as long as you actually pay them like employees.
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Metals Thoughts: Summer break
Brad Yates Natural ResourcesWith summer rapidly approaching, it seems an appropriate time to hit pause on our weekly focus. Let's take a look at our broader, medium-term macro outlook and establish where upside and downside risks to our base case exist. Here's my version of a summer long-form beach read.
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3 tips for responding to negative social media posts
Emma Fitzpatrick MarketingWhen customers are frustrated, they often don't reach out to your customer service line anymore. For better or worse, they instead share their negative experience on social media. Negative comments, bad reviews and snarky tweets will always be there. They're never going to away, and deleting them is certainly not the way to go.
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Selfie pay: New technology could revolutionize online purchases
Cait Harrison RetailMost of us have experienced the frustration of trying to remember a password — or worse, finding out that our personal information has been compromised. Now, a new payment initiative by MasterCard is working to address both of those problems with one solution: the selfie.
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The increasing costs of a cyberattack
Cassie Phillips Business Management, Services & Risk ManagementAfter hearing about some of the dangers within the healthcare industry concerning cybersecurity and patient information, we can only expect the trend to continue. Whether it is an inside job, ransomware or a kind of social engineering, the risks are too high for businesses and organizations to ignore the potential fallout of a data breach. The negative media coverage and financial costs are simply too high (and rising).
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Big change in overtime pay coming soon — Are you prepared?
Paul Zukowski Business Management, Services & Risk ManagementIt has been decades in the making and may affect up to 5 million workers across the U.S. "It" is the proposed rule change on who is eligible for overtime pay, due to be issued in June by the Department of Labor (DOL). If you haven't figured out how your business will be affected, time is running out.
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Metals Thoughts: Late-inning rally
Brad Yates Natural ResourcesThe Bank of Japan holding off on any further action has created a massive Yen carry unwind and a general lack of faith in Kuroda/Abe ability to push the Yen lower. That combined with general hedge fund outflows has big offer in the dollar and has been turbo fuel for what I otherwise consider to be an overextended gold rally.
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Employee engagement emerges as a top priority across all industries
Alan Kelsky Business Management, Services & Risk ManagementAccording to a new survey of employers conducted by TalentKeepers, employee engagement is the top concern for employers for the fourth straight year. In fact, the most recent Workplace America survey tells us that a full 82 percent of employers in the survey feel this way.
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