All Business Management, Services & Risk Management Articles

  • It’s not perfectionism that’s hurting us. It’s our approach…

    Julian Reeve Business Management, Services & Risk Management

    Finding a perfectionist that isn’t in some way proud to be one is like finding out you’ve won $100 million on the lottery. It’s not unheard of, but it’s rare! Why? Because perfectionists believe their strong work ethic, superior attention to detail, and ability to achieve more than everyone else puts them in a class above the rest. For the most part, they’re right! Numerous studies have shown that perfectionists outperform non-perfectionists, and there is an increasing belief that society’s largely negative portrayal of perfectionism now requires an update. But while these positive qualities of perfectionism continue to garner support, the negative aspects must not be ignored.

  • Fit the association into a box

    Robert C. Harris Association Management

    There is a way to insert all the key elements of an association into a single box to gauge strengths and weaknesses. It is not the kind of box you use to send a package. This box is a grid. Associations have many guiding documents, including mission, budget, strategic plan, and committees. Seldom are all the elements assembled on a grid for comprehension by volunteer leaders. The grid is positioned horizontally on 8.5- by 11-inch paper. The number of columns will depend on how many goals are in the strategic plan. Most strategic plans have four to six goals.

  • ‘Impairment’ at work means more than just alcohol and other…

    Terri Williams Business Management, Services & Risk Management

    When describing "impaired" workers, there’s a tendency to limit this term to alcohol, opioids, or cannabis. But according to the National Safety Council (NSC), the definition needs to be expanded. And 93% of employers who responded to a recent NSC survey agreed that workplace impairment includes more than alcohol and drugs. First, we need to define workplace impairment. According to Claire Stroer, MPH, CHES, NSC Impairment Program Manager, workplace impairment impedes the ability to function normally or safely.

  • Who invited Elmo to the meeting?

    Robert C. Harris Association Management

    There is a fascinating practice among association leaders responsible for convening meetings. They invite Elmo. The red Muppet named Elmo has a seat at board and committee meetings. Elmo’s name doubles as an acronym for the phrase, "Enough, Let’s Move On." Meeting discussions can wander. When the keeper of Elmo, or any board member, knows they can call an ELMO, the conversation will return to the agenda items. Introduce Elmo at a meeting by asking the group if it is OK to include him. Most volunteers appreciate a friendly way to keep discussions focused.

  • Podcast: Without this, you’re shooting your marketing arrows in the…

    Jarod Carter Marketing

    In order to be able to attract your ideal customer, you need to define exactly who that is. This may sound self-evident, but so few businesses actually do it; it’s something I have to repeat quite often. Creating an ideal patient "avatar" should be one of the foundations of an effective marketing plan for any practice. Further, in business, you’ll constantly need to make decisions that can have huge long-term impacts and are often not easy to make. One of the easiest ways to take the guesswork out of decisions, is to be able to ask, "will this help me to better attract and better serve my ideal patient?"

  • Infographic: Building the network of the future to support the work-from-home…

    Brian Wallace Business Management, Services & Risk Management

    A large portion of workers had only dreamed about working from home and avoiding the commute before last March — and it all happened so suddenly. The danger of this is that many security precautions were hurried along and not thought through properly. Now that many are getting vaccinated and are considering coming back to the office — but in a flexible way that still allows for a good deal of distributed work — it’s important to have a proper plan in place for a more secure internet solution during the flexible work revolution. See more about building the network of the future in this visual deep dive.

  • How to maintain cybersecurity in a new online business

    Michelle Deery Business Management, Services & Risk Management

    Launching a new online business is exciting but also challenging. And one of the biggest challenges you face is that of keeping your business safe from potential online attacks. In fact, 68% of business leaders feel their cybersecurity risks are increasing. In 2021, cybercriminals have developed a range of security threats that have the potential to target and harm any online business. These threats can breach your data, compromise it and even hold your entire business ransom. In this guide, we’ll be taking a look at the types of cybersecurity threats you face, as well as the tactics you can implement that will help to safeguard your online business.

  • When I’m the chair, I’m going to make changes in the organization

    Robert C. Harris Association Management

    Executive directors cringe when an incoming chair says, "When I’m installed, I’m going to make changes in the association." Other statements causing dread: "I want you to help me leave a legacy," and, "Here’s my list of pet projects." The best approach for a new chair is, "Where is the strategic plan? My job is to advance the existing mission and goals." A strategic plan is a multiyear roadmap. Consider it the organization’s GPS: goals, priorities, and strategies. Its purpose is to guide successive leaders. When volunteers make wholesale change to a plan or disregard it for their personal agenda, it causes havoc.

  • On the roads again: Transit after COVID-19

    Jeremy Zuker Transportation Technology & Automotive

    During the pandemic, many workplaces have switched to telecommuting, schools tried online learning, and theaters, parks, and beaches stood empty while restaurants had to survive on takeout-only transactions. Vehicle miles traveled (VMT) dropped by 16.3% nationwide in July 2020. Now, with vaccination rates growing, entire states have begun lifting emergency measures. As social distancing and mask mandates become a thing of the past, a whole world of cooped-up people will burst back out onto the streets. However, various factors will influence just how transit looks in the post-coronavirus world.

  • Why the success of earned value management hinges on repeatable processes

    Manny Abela Business Management, Services & Risk Management

    Project teams working for national science labs, the Department of Energy and the Department of Defense rely on a project management approach known as earned value management (EVM) to deliver initiatives on time and on budget. Too many projects, however, face hefty delays in reporting and certification and struggle to onboard new team members due to the extraordinarily complex methods used to deploy EVM — methods that vary with each project. Instead of creating fully custom EVM processes for each project, organizations should standardize EVM and establish repeatable processes that can be used across all projects.



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