All Association Management Articles
  • Report: Managers overestimate their coaching, mentoring abilities

    Terri Williams Business Management, Services & Risk Management

    Most people agree that the manager-direct report relationship is vitally important to an organization’s success. And managers who can effectively coach and mentor their employees can increase performance and engagement levels. However, a new survey reveals that managers may be overestimating their coaching and mentoring abilities. According to a report by Betterworks, a continuous performance management platform, HR professionals and managers don’t agree on the coaching abilities of the latter.

  • The evolving design of coworking spaces

    Michael J. Berens Interior Design, Furnishings & Fixtures

    One of the fastest-growing areas of commercial real estate is coworking spaces. They have become increasingly popular with freelancers, entrepreneurs and self-employed professionals and paraprofessionals, whose numbers have expanded considerably post-recession, as well as with business travelers, who use them as hoteling spaces. As the number of users has grown, so has their diversity and their diverse business needs. Today’s coworking space providers are having to respond to the same types of demands for better working environments as are companies everywhere.

  • Your mission statement is not a holiday turkey

    Robert C. Harris Association Management

    Boards sometimes create a mission statement similar to how we prepare a holiday turkey. They stuff as much as they can into the mission to satisfy everybody. Our family turkey used to have a bread stuffing. Then somebody suggested an oyster stuffing. My niece wanted a ground beef stuffing with onions, so we decided to go half and half inside the bird. Boards create mission statements like we cooked our family turkey, hoping to satisfy everybody’s tastes. Here’s what often gets stuffed into the mission.

  • Don’t be that guy

    Hank Boyer Business Management, Services & Risk Management

    One of my first bosses, Bill Forte, taught me a very valuable career lesson that is worth sharing. "Hank," he said, just as I was about to leave for a weeklong training meeting, "at this meeting you are going to see a room full of people from across the country who are just like you — working hard to get ahead. I guarantee there’ll be some doofus who shows up late for a session and has an excuse. Maybe he’ll say something stupid and anger someone. Or have too much to drink and behave badly. Or be disruptive. Sometime next week he’s gonna get fired because he just didn’t understand that everything he said or did was seen by someone whose opinion matters. Hank, don’t you be that guy!"

  • How to be strategic when everyone sees you as tactical

    Catherine Iste Business Management, Services & Risk Management

    One of the biggest struggles for HR professionals is getting that elusive seat at the table. In some cases, we are trapped as specialists: spend a few years doing benefits and that is all anyone will think you can do. In other cases, we are trapped as generalists: one-person HR departments must do everything and therefore are masters at nothing. It can be a frustrating cycle from which to break free. Instead of giving up, give these three steps a try.

  • Study: Well-being and technology are driving workplace productivity

    Scott E. Rupp Business Management, Services & Risk Management

    Employee well-being is dependent on several factors, it seems, including workplace productivity, job satisfaction and employee retention. These factors are tied to employee physical health and financial well-being, according to a new survey, entitled "Working Well: A Global Survey of Workforce Wellbeing Strategies." According to the survey, 40 percent of the organizational leaders interviewed said they believe they have created a culture of well-being in 2018 compared to only 33 percent in 2016. Of those who have not achieved such a result, 81 percent said they "aspire to achieve a culture of wellbeing."

  • Inadequate workplace benefits cause employees to jump ship

    Terri Williams Business Management, Services & Risk Management

    Employee benefits might be more important than you think. Smart companies are using them to attract and retain talent, and employees indicate that they prefer workplace benefits over a salary increase. A report by the American Institute of CPAs (AICPA) reveals that by a margin of 4 to 1, American workers favor workplace benefits over an increase in salary. So, why are benefits so important to employees, and which benefits do employees want?

  • Living the association’s values

    Robert C. Harris Association Management

    Boards frequently adopt values. Values are the guiding principles that are intended to frame discussions, decisions and events. Often the process of adoption is only a perfunctory step in strategic planning; like updating the mission or adding a vision. Once adopted, the values remain buried in the strategic plan report. They are seldom referenced at board meetings. If you ask a board if it has values, the room may go silent.

  • Overcoming the fear of failure

    Dr. David Hillson Business Management, Services & Risk Management

    The fear of failure often stops us taking risks, because most of us think of failure as "a bad thing." Reality is more balanced. Accepting the possibility and likelihood of failure gives us freedom to think outside the box, to act unconventionally, to challenge norms and stereotypes, and to be different — which can be very enjoyable! The 10 key characteristics of failure in this article show it includes both negative and positive aspects. Of course, not all of these characteristics are evident in every instance of failure, or they may appear at different times in the same failure.

  • The future of analytics: 6 predictions

    Dr. Beverly Wright Business Management, Services & Risk Management

    Analytics have become an important part of the decision-making process for many companies in the past few decades, particularly with corporations using data assets as a core competency and point of origin. My work in the past few decades in the data and analysis field has brought forward six predicted trends to watch for in the near future.