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How to work with a resistant client
Victoria Fann Business Management, Services & Risk ManagementIf you've been in business a while, you've inevitably encountered a few resistant clients along the way. It's one of the most challenging aspects of being in business. Sometimes, the resistance is so strong, it can even make you question why you're still in business. Unfortunately, it's easy to fall into the trap of taking a client's resistance personally and start second-guessing yourself.
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7 smart tips for nailing a virtual pitch
Gail Short Business Management, Services & Risk ManagementThe coronavirus pandemic and the need for social distancing have forced millions of Americans to work from home. That goes for startup founders, CEOs and sales teams, too. But problems with video equipment can make pitching via video chat more challenging than a traditional face-to-face meeting, says Luis Vasquez, associate director of Venture Capital Collaboration at UC Irvine Beall Applied Innovation.
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Practical ways to reduce gender inequality in the workplace
D. Albert Brannen Business Management, Services & Risk ManagementStudies still show that working women are paid about 80 cents for every dollar men are paid. These studies suggest that women are at a disadvantage when it comes to holding higher-paying jobs and that men are generally on more accelerated career paths. This article offers some practical suggestions for actions that human resources professionals can take in their companies to address and hopefully improve this gender inequality.
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What the Paycheck Protection Program Flexibility Act means for small employers
Grace Ferguson Business Management, Services & Risk ManagementThe Paycheck Protection Program (PPP) has been criticized for being too stringent and not sufficiently addressing the longer-term effects of the COVID-19 crisis. As a result, the PPP has been modified to give small businesses more flexibility when utilizing PPP loans and to make it easier for them to obtain loan forgiveness. These changes are reflected in the Paycheck Protection Program Flexibility Act (PPPFA). Here's a non-exhaustive look at what the PPPFA means for small employers.
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Cross-functional team collaborations: How-to
Ruben Franzen Business Management, Services & Risk ManagementBusinesses have always faced the problem of finding ways to get different departments with different expertise to collaborate. Cross-functional team collaboration can help a business find new ways to solve existing problems and open new avenues of communication. This story plays out worldwide every day; executives, managers, and team members want to collaborate and tap into the company's expertise, but there is no magic wand that makes it happen.
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How to have the difficult conversation when it is needed
Hank Boyer Business Management, Services & Risk ManagementPlanning is your No. 1 strategy when it comes to a difficult conversation. Not all things in life can and should be planned. But if you are the one initiating the difficult conversation, it is essential that you thoroughly plan for the conversation and plan for the things that will likely not go according to your preferred plan. Planning should take place at each of the stages below in order to assure that each stage goes as smoothly as possible.
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Tips for hiring, onboarding and training employees remotely
Michelle Lanter Smith Business Management, Services & Risk ManagementAs COVID-19 continues to spread within the U.S., many employers have successfully shifted to operating remotely. However, some tasks are easier to transition than others. When it comes to hiring, onboarding and training new employees, some HR departments are struggling. Fortunately, there are strategies they can use to move more smoothly to working remotely, while improving the outcomes of these essential HR tasks.
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Tap into board talent with a survey
Julie Taylor and Bob Harris Association ManagementThere are many ways to build a great board of directors. The process starts with a nominating committee interviewing and researching the backgrounds of volunteers. The committee may be limited by access to information about the candidates. If the committee deserts their task, you might hear them advise, "You won’t have to do anything when you get on the board."
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Getting grounded: Implications for business
Linda Popky Business Management, Services & Risk ManagementWe may all be ready to be done with the coronavirus, but the virus isn’t ready to be done with us. As a result, some of the short-term changes to how and where we work may turn out to be more longer-term than we ever expected. Not only do we need to maintain social distance and wear masks when out and about near others, but we also have to face the fact that for the most part, we’ve all been grounded. What do you need to do to be as effective as possible given these constraints?
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5 ways to show your employees you care
Simma Lieberman Business Management, Services & Risk ManagementSince the end of February, we've been dealing with COVID-19, shelter in place, work from home, social distancing, less contact, and an ever-increasing awareness of racial inequities in the workplace, the community and across the globe. What worked before will no longer work in the same way. It's not enough to do one-time training on leadership, inclusion or communication. Employees want to know that that their organization cares about them.
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