Recent Articles

• Safer strategies for patient care transitions

  Lisa Mulcahy Healthcare Administration

  Patient handoffs at every hospital are a constant fact of life — as an administrator, your aim is, of course, to make them as seamless as possible. Yet so many elements can go awry during any care transition. If your healthcare workers don't utilize proper communication and procedural protocol, confusion and medical errors can occur, unfortunately. Great news, though: the following research-proven strategies can protect your patients physically as they move from one provider to another, ease their stress levels regarding medical instructions, and improve comprehension of their treatment.

• Basic but brilliant coaching questions

  Hank Boyer Business Management, Services & Risk Management

  Coaching is the process of helping someone master a skill or the correct application of knowledge. Teaching focuses on learning something new; coaching focuses on mastering that something. Teaching ends when someone is able to demonstrate that he or she can correctly perform the skill or apply the knowledge. Suppose a few days ago your employer launched a new initiative. You staff met and received training on the initiative. You’ve just observed Mike, a staff member, who put the initiative to use. Here are three brilliant coaching questions you could use.

• Keeping your uniform in order says a lot

  Frank R. Myers Law Enforcement, Defense & Security

  Your uniform says a lot about you and your organization. Personal appearance and hygiene always need to be kept in mind. The way others see you — the public, fellow employees, and others that you associate with in your line of work — can make a statement based on first impressions and beyond. Those who served in the military were taught how to keep uniforms, personal belongings and the place called home for the time being in proper order. These values and traditions carry on throughout life.

• How customers buy, why they don’t, and how you can change their minds

  Terri Williams Marketing

  If your company offers a great product or service, it can be difficult to understand why everyone isn’t lining up to buy it. Who wouldn’t want something this great? What possible reason could anyone have for not purchasing what you’re selling? It turns out that there are a lot of reasons customers — both individuals and companies — choose not to make a purchase. Understanding these reasons requires understanding how they make buying decisions, and armed with this information, you’re in a better position to overcome any objections.

• Study: Medicare outpatients sicker, have lower incomes than patients treated…

  Scott E. Rupp Medical & Allied Healthcare

  Medicare patients who receive care in a hospital outpatient department are likely poorer and have more severe, chronic conditions than Medicare patients treated in independent physician offices, a study by the American Hospital Association (AHA) found. The findings of this study seem to show why proposals under consideration by Congress to reimburse hospitals the same amount as physicians’ offices "could threaten access to care for the most vulnerable patients and communities," the AHA said in a statement.

• Homeowners adding bedrooms, remodeling baths

  Michael J. Berens Construction & Building Materials

  In the previous two years, U.S. homeowners completed more than 43.7 million home improvement projects. That and other data related to recent home remodeling and renovation activity are part of the responses to the 2017 American Home Survey (AHS), released last month by the Census Bureau and the Department of Housing and Urban Development. The findings include information on the most common types of projects, amount spent, use of professional services, and activity by age and income groups.

• 3 tips to unleash the creative entrepreneurs in your community

  Alice Loy Business Management, Services & Risk Management

  The Fourth Industrial Revolution is upon us. If you are wondering how to take on the challenges of a shifting global economy, investing in creative entrepreneurs tackles economic, civic, and social challenges and is found in every community in every corner of the globe. From Boston to Bangladesh, creative entrepreneurs are building companies at the cutting edge of digital fabrication, augmented reality, design and entertainment. The creative economy is huge. And growing. It generates close to $3 trillion in economic output annually. That’s more than the global telecommunications industry.

• UN climate report warns of catastrophe by 2040

  Michelle R. Matisons Waste Management & Environmental

  As climate change goes, we have heard it all. Tales of rapidly melting sea ice form the backdrop of a world spinning out of control towards more catastrophes: water and food shortages, massive wildfires, flooding, and skyrocketing temperatures. All of this will affect poor and frontline communities more, of course. The plot of a new science fiction film? No. Just the latest from the freshly convened U.N. Intergovernment Panel on Climate Change (IPCC) last week in Incheon, South Korea.

• The most common violations committed by Texan hunters

  John McAdams Recreation & Leisure

  Aside from a few bad apples, most hunters are honest and law-abiding citizens. That being said, game wardens in Texas still cite countless hunters for various hunting violations each year. Some of these hunters slip up in the heat of the moment and unintentionally commit a game violation. Others are truly ignorant of the law. Regardless, it is up to us as hunters to know the law and act in a responsible and ethical manner while we’re afield. With that in mind, here are a few of the most common violations people get cited for each year that you should pay close attention to.

• Say what?! Clear communication matters when educating patients

  Tammy Hinojos Oral & Dental Healthcare

  We’ve probably all experienced it to some degree. Staring, glassy-eyed and befuddled, while someone is speaking so far above our heads that there is no hope of truly understanding what is being communicated to us. It may not be a big deal in a lecture hall or an online course. But if it’s taking place in a doctor’s or dentist’s office and it’s a doctor explaining diagnosis or treatment to a patient? That’s a big deal.

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