Recent Articles

• 3 ways to better manage retail sales staffing

  Catherine Iste Retail

  The best business schools have always praised two things: efficiency and numbers. So, in retail, when sales go down, it makes sense to cut staff and hours, right? And from this "cut" mindset, we look for minimums: how few people do we need to stay open? What other costs can we cut to save money? Then, when we look at the bottom line, we see results from doing this and continue the same behaviors. However, this approach is not sustainable, and it excludes consideration of critical data that is less easy to measure but just as impactful on the bottom line.

• World Economic Forum recognizes green manufacturing solutions

  Michelle R. Matisons Manufacturing

  This week, President Trump boasted that 2018’s 284,000 new manufacturing jobs indicate he has a "magic wand" for job growth. This number, which reflects the greatest annual manufacturing growth since 1997, sounds good. But are they sustainable jobs in line with global emissions reduction goals? Not necessarily. When GM announced plant closure plans, it stated that it is preparing to manufacture greener electric vehicles, pitting jobs against the environment. But, according to many attending this week’s World Economic Forum (WEF) in Davos, Switzerland, jobs and the environment do not have to be at odds. Or do they?

• ‘Tuning in’ to people’s feelings, body language and voice…

  Frank R. Myers Law Enforcement, Defense & Security

  I do not claim to be an expert, psychologist or therapy worker; however, I do believe I have a knack for "tuning in" to what people are projecting to me through their various mannerisms. With time and experience, anyone can fine tune their people "reading" capabilities through dealing with them on a day-to-day basis. This is especially true when your line of work is in the medical field. Over several years of being a crew member and then officer on an ALS (advanced life support) rescue unit with my former department, I could quickly determine what is real and what is not real.

• How empathy training for your doctors will benefit your patients

  Lisa Mulcahy Healthcare Administration

  Compassion is a key quality that every physician should demonstrate — and when they don't, patients notice. Research from Massachusetts General Hospital found that patients who have a good relationship with their doctor can benefit as much as they would from taking a daily aspirin to prevent a cardiac event. What's more, research from the Loyola University Health System found that residents who scored high on emotional intelligence and empathy also demonstrated better impulse control and more social responsibility — making for safer and more humane care as a whole.

• Home sales plummet in December

  Michael J. Berens Construction & Building Materials

  A bad year for housing got even worse in December as sales of existing homes plunged to their lowest level in over three years. Annual existing home sales ended the year down nearly 11 percent. Due to the government shutdown, official figures on sales of new homes are not yet available, but some industry sources project those, too, fell in December. Following two months of modest growth, existing home sales (by volume) tumbled 6.4 percent in December, compared to November, hitting their lowest point since September 2015. Although December traditionally is a slow month for home sales, that was nearly twice the size of last year’s month-over-month decline.

• ADA annual meeting to be held in San Francisco in conjunction with FDI…

  Tammy Hinojos Oral & Dental Healthcare

  If you left your heart in San Francisco, no worries. You can get it back this September when you attend the American Dental Association’s annual meeting. For the first time since 1996, the ADA annual meeting will be held in conjunction with the annual congress of the FDI World Dental Federation. The ADA FDI World Dental Congress will take place Sept. 4-8 at the newly renovated and expanded Moscone Center in San Francisco. The meeting, which is typically held in October, is about six weeks earlier than typical ADA annual meeting dates, so registration will begin earlier as well: Feb. 13.

• Association CPR: Commitment, performance and results

  William D. Pawlucy and Robert C. Harris Association Management

  CPR or cardiopulmonary resuscitation is a procedure to support and maintain breathing and circulation on an individual when breathing or the heart has stopped. Performed promptly it can support life until medical professionals arrive. In an association, CPR may restore life to an underperforming organization. In this case, CPR represents a renewal of Commitment, Performance and Results.

• Adaptogens: Plants that combat stress

  Heather Linderfelt Pharmaceutical

  In an age where Western healthcare costs are rising — and drug resistance is a serious problem, more people turning to natural remedies to aid in their health. For thousands of years, people have used certain plants to combat illnesses and stress as a part of their traditional medicines. These include adaptogens, a class of plants that have amazing abilities to adapt to tough conditions and stresses in the environment; they can also help human bodies adapt to certain stressors in the body, leading to more robust health. Adaptogens support the entire endocrine system, especially the adrenal functions of the body.

• Fire fast, even in an employee market

  Catherine Iste Business Management, Services & Risk Management

  Pay is up. Jobs are increasing. And the opportunities of the gig economy continue to unsettle traditional job paths. None of this changes the fact that it is better for culture, retention and the bottom line to fire fast. But how do we balance the imperative to fire fast with the more basic need to have staff? Here are a few tips on how to fire fast, even in an employee market.

• Study: Mobile health apps used by millions but effectiveness is lacking

  Scott E. Rupp Medical & Allied Healthcare

  There's an app for seemingly everything to help us live better healthier lives, but it seems the outcomes of these apps show little evidence of positive prognoses. Perhaps the best way to describe these digital health tools is that they have a big hat but no cattle. According to a study published by Health Affairs, even though the developers of the technologies study their effectiveness, these studies "rarely used randomized controlled trials, depended on small study populations and generally focused on healthier individuals."

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