Recent Articles

  • How to work less and accomplish more

    Catherine Iste Business Management, Services & Risk Management

    Perhaps with just one more day in the week, we could get all our work done. Or maybe even with just a few uninterrupted hours, we could achieve an empty inbox or completed to-do list. Then, we could take a minute to indulge in more creative pursuits. Yes, if we were just given the chance to work a little more, we could get it all done and then do something fun.

  • Is too much technology a bad thing for kids?

    Brian Stack Education

    Does this story sound familiar to you? It is a typical weekday evening at home. Our family has just finished eating dinner together. The kitchen has been cleaned up, lunches have been packed for school the next day, and my wife Erica and I both sit down and start to scroll through the many notifications that have popped up on our phones from both email and social media over the past couple of hours.

  • How to increase ideas and reduce complaints right now

    Catherine Iste Business Management, Services & Risk Management

    As leaders, we have the luxury of making and implementing decisions rather quickly. Instead of having to convince layers of people above us why something is a good idea, we need only convince ourselves it is worth doing. The problem arises when implementing good ideas conflicts with our modus operandi. In such cases, if we take a minute to listen, we will hear ways to increase ideas and decrease complaints that we can implement right away.

  • Restaurants struggle to remain relevant in fragmented food market

    Katina Hernandez Food & Beverage

    Last year was a rough year for the restaurant business. In 2016, well-known restaurant chains Logan’s Roadhouse, Black-eyed Pea and Johnny Carino's were all forced to file for bankruptcy after experiencing lackluster sales. In fact, 2016 resulted in zero growth for most restaurants, but this downward growth trend is not new. With the economy in its eighth year of recovery, what is keeping Americans from dining out?

  • 5 ways to reclaim your spa’s retail sales

    Elizabeth Donat

    Professional skin care product sales, or retail sales, are a pillar of a spa's revenue potential. Recommending and retailing professional skin care products improves client relationships, prolongs treatment results and creates beautiful, long-lasting changes in clients' skin. So why do most spas fall short on in this area? It's time for spas, medical spas and solo estheticians to reclaim their retail sales and increase their revenue. Here are my five tips to do just that.

  • How to use Facebook to hire your next great employee

    Emma Fitzpatrick Business Management, Services & Risk Management

    Last fall, Facebook introduced Facebook at Work, which allows companies to create their own employee-centric social network. In essence, it’s an employee collaboration, communication and engagement tool that all your employees already know how to use. Now that Facebook has dipped its toes into the world of employee communications, the company is taking it one step further — recruiting.

  • Students and fake news: Educators breathe hope into bleak diagnosis

    Sheilamary Koch Education

    It’s easy for parents and teachers to be wowed by the tech savvy of today’s "neo-digital" natives. Yet, while the typical millennial student can work the most complicated phone and has got a finger on the pulse of social media and the newest apps and games, recent research out of Stanford University shows a gaping hole in their digital competence — namely in their ability to discern what online information is credible and what’s not.

  • HAI Air Medical Services Committee grapples with drones in their zones

    Julie Bernhard Medical & Allied Healthcare

    It’s a bird, it’s a plane…no…it’s a drone. What was once a popular theme song for a famous superhero is now signifying another mysterious object in the sky, concerning many EMS helicopter operators and air medics industrywide. At a recent meeting of the HAI Air Medical Services Committee at the 2017 HAI Heli-Expo in Dallas, the group convened to talk publicly about current safety issues, with drones taking front and center.

  • New healthcare legislation moves fast in Congress

    Joan Spitrey Healthcare Administration

    As the Trump presidency continues to move through its first 100 days, another campaign promise is beginning to come to fruition — the dismantling of the Affordable Care Act. The replacement healthcare bill, titled "The American Health Care Act," was recently introduced and has now successfully passed a second House committee. The bill will soon move to a full House vote, while Senate leaders are pressing for a Senate vote before Easter break, which starts April 7.

  • Tenants, beware of landlords with 13-inch rulers

    Dale Willerton and Jeff Grandfield Retail

    Measure twice so you only pay once. While representing commercial tenants with leasing matters since 1993, we have found that some landlords are overcharging tenants for more square footage than the tenant actually has. As we explain in our book, this is a common discrepancy in the commercial leasing industry. Are you paying for phantom space?