Travel2020: Overtourism, safety, climate change now top concerns for travelers
Thursday, July 25, 2019
The results of a recently released annual survey paint a picture of rapidly changing priorities among travelers, driven by growing concerns over safety, more conscious travel values, and the quick adoption of new platforms in the sharing economy. The research hails from the 29th annual MMGY Travel Intelligence report: The 2019 Portrait of American Travelers survey.
According to the data, collected in February from 2,971 U.S. adult travelers, those who are traveling this year intend to spend about the same on travel in 2019 ($5,025) as they report having spent in 2018 ($5,038). While they plan to take slightly fewer vacations (3.2 in 2019 vs. 3.5 in 2018), travelers anticipate spending 17% more than they did at this same point in 2018.
This is in part a reflection of a shift in the age of those who are most likely to travel in the coming year.
The travelers surveyed had taken an overnight trip of 75 miles or more from home during the previous 12 months. The range included 2,013 households with an annual income between $50,000 and $124,999; 725 households with an annual income between $125,000 and $249,999; and 164 households with an annual income of more than $250,000.
"While there may be some economic clouds on the horizon that could slow down travel spend, we see signs of cautious optimism among travelers in the near term — but not from the generations from whom we have seen historic growth in the past," said Chris Davidson, EVP, MMGY Travel Intelligence. "Instead of a younger audience, it’s Gen X and Boomer travelers who are driving this optimism when it comes to anticipated spending in the next 12 months."
Other highlights from the 2019 travel survey:
Today’s traveler is influenced in many different ways. There are more choices, more information and more complex motivations for how, why and where people choose to travel. Some of the more recent factors affecting these decisions are concerns about tourism overcrowding, climate change and its impact on destinations, and how travel service providers demonstrate responsibility in addressing these new challenges.
Overtourism: 60% of American travelers believe tourism overcrowding will have a significant impact on destinations they choose to visit within the next 5-10 years.
Climate Change: 48% of travelers agree that climate change will have a significant influence on what destinations they want to visit in the next 5-10 years.
Corporate Responsibility: 13% of American travelers indicate they have selected a travel service provider based on perceptions of sustainability and environmental considerations during the past 12 months, up from 8% in 2018. Millennial families are driving this increase.
Corporate responsibility creates brand loyalty. 62% of travelers indicate corporate responsibility as a reason for loyalty to airlines, with 60% believing the same for hotels.
Image: MMGY Global
Embracing the Sharing Economy
The sharing economy continues to disrupt the travel industry, and its growing appeal shows no signs of slowing down. The percentage of American travelers using sharing economy accommodations increased 45% in just the last year from 20% to 29%.
It is expected to increase again in the year ahead, with 34% of respondents saying they are likely to use sharing accommodations during a future vacation. Factors such as cost and the allure of staying somewhere unique are motivating travelers.
Road Trip Trends: Of Wings & Wheels
Following a trend released in last year’s survey, the Great American Road Trip continues its surge in popularity. Since 2015, there has been a 64% increase in respondents reporting they have taken a road trip. This year, 63% of travelers told us they intend to take a road trip in the next 12 months.
It’s a common misperception that the primary appeal of a road trip is the potential it offers to save money on the vacation. In fact, those who have taken a road trip intend to take more vacations and spend more money on vacations in 2019 than those who have not taken a road trip. The primary reasons respondents mentioned for taking a road trip are the ability to make stops along the way and the ability to pack everything in the car.
This stands to reason since significantly more road trippers than non-road trippers are motivated to travel by the prospect of exploration, the likelihood to enhance existing relationships, and the potential for self-discovery along the way. 77% indicate going on vacation brings their family closer together.
A popular variation on the traditional road trip is in motion where travelers fly to a starting point and road trip from there.
This is a new segment that is being propelled by millennial families who believe road trips evoke a sense of nostalgia and are a means of family bonding that stimulates the creation of valuable vacation memories. 57% of millennial families took road trips that began from another city, compared to just 41% of singles and 28% of couples. And, 71% of these travelers agree with the statement, "Giving my children the opportunity to see the world makes me feel like a better parent," compared to just 57% of the road trippers who originate their travel from home.
Concerns for Safety Rise
Safety is becoming more important to travelers when choosing destinations to visit, as well as deciding whether or not to travel internationally. In fact, cost and safety are the two most significant barriers to international travel (both short-haul and long-haul international travel) for Americans.
These are significantly more important obstacles than concerns about language and communication, travel time to and from the destination, and access to quality health care while traveling. In particular, millennials’ desire for safety in a destination rose the most this year, up six points from 79% in 2018 to 85% in 2019.
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