-
3 surefire ways to kill your pharmacy business
Greg L. Alston PharmaceuticalAs I watch the current practices of modern drugstore operators, I am truly amazed that they continue to make the same stupid mistakes that kill sales, aggravate their employees and undermine the professionalism of the pharmacy degree.
-
Dallas is the latest to ban bags — Is your city next?
Danielle Manley RetailWe all want to do our part to help save the environment, and cities have been getting involved in recent years by banning disposable bags. The most recent bag ban happened in Dallas where residents will be required to pay 5 cents per bag starting Jan. 1, 2015. But how is this going to affect retailers and consumers? And is it legal for cities nationwide to ban bags?
-
Are you a team player?
Harry J. Friedman Business Management, Services & Risk ManagementIt's a buzzword in corporate America: the exalted team player. We all want them. We ask for them in "help wanted" ads. We describe ourselves as one of them during job interviews. But what exactly is a team player? And is success achieved through teamwork?
-
Don’t let return policies put you at risk for fraud and abuse
Danielle Manley RetailWith so many options for places and ways to shop, consumers expect lax return and exchange policies. If a store doesn't offer a flexible return policy, the consumer will move on to the next option. The issue for retailers is that flexible return policies often cause a loss for the retailer.
-
On the importance of customers and employees
Mel Kleiman RetailIs it as important to value your employees as highly as you value your relationships with your customers? You bet it is! There is a direct correlation between employee job satisfaction and length-of-service with profitability.
-
You can’t always duplicate the magic in retail
Harry J. Friedman RetailOwners and supervisors can easily get caught up in chasing what was instead of recognizing what is and what can be. The factors that build a company are not necessarily the things that sustain it. Unfortunately, you can't duplicate magic.
-
5 simple ways to outsell your competition
Marc Wayshak RetailYour competition is out there right now selling to your prospects and customers. That's the bad news. The good news? They are all doing the same few things to try to win prospects' business.
-
What Twitter groups can teach you about your organization
Michael J. Berens Business Management, Services & Risk ManagementIf someone asked how your company is organized, what would you say? Chances are you would pull out your company's org chart and describe its various divisions and departments. But org charts only depict lines of formal authority.
-
How do pricing strategies affect profitability?
Danielle Manley RetailConsumers desire value in purchases. They want the price they pay for a product to be equal to or less than what they feel they get out of that product. Businesses desire profit from the services or products offered. How can your business achieve profitability while also maintaining a satisfied customer base? Pricing strategies.
-
10 key hourly employee prescreening questions
Mel Kleiman Business Management, Services & Risk ManagementOnce you have a stack of applications for a job opening, it's best to develop a list of preliminary, prescreening questions to ask promising applicants at the earliest possible stage in your hiring process.
All Retail Articles