Recent Articles

• The easiest ways to give negative feedback

  Catherine Iste Business Management, Services & Risk Management

  Social media may empower us to tell that restaurant what we thought about the poor service or show the shoe store how mad we are about their return policy. However, it does not help us tell our staff that they are dropping the ball. While providing negative feedback is not the best part of being a leader, it is a necessary part. Here some are easy steps to get started now.

• Unraveling the mystery of miscommunication

  Candice Gottlieb-Clark Business Management, Services & Risk Management

  Communication always comes with a level of messiness and ambiguity. Even with the best of intentions and clearest of communication we can portray mixed messages, leading to misunderstandings or conflict. Add to that the array of communication platforms we deal with: meetings, email, Google chat, passing remarks in the hall, phone calls. The opportunities for miscommunications are introduced at almost all hours of the workday. These miscommunications are at the root of distrust, misled beliefs, and conflict, especially in a corporate culture.

• 5 new ways to protect your heart

  Lisa Mulcahy Medical & Allied Healthcare

  Keeping your ticker healthy should be a priority for everyone. That's why new research on cardiovascular health can help us all take fresh, proactive steps to safeguard our hearts and feel a lot better, too. This piece will outline science-based advice we can put into practice right away.

• How to leave your job

  Patrick Gleeson Business Management, Services & Risk Management

  For any number of reasons, it's time to move on. How should you do that? If you’ve had problems at work that led to your decision — a toxic boss or the promised terms of your employment weren't delivered — you may be tempted to make a dramatic exit (don't, of course). If you're leaving because you have a wonderful new job opportunity and everyone, including your current boss, thinks you ought to take it, making your exit becomes easier. But there are still right and wrong ways of doing it.

• Advice from an association’s past presidents

  Robert C. Harris Association Management

  We invited a half-dozen past presidents of AIA San Francisco to lunch, asking them to share governance tips with the new board members. The first advice was, "please don’t call me past president. It sounds like I am deceased," one said. Their insights were eagerly accepted by directors. Another tip they offered was to take a break after completing the association presidency, "but don’t abandon the association." You will need a rest after the role of chief elected officer, but your skills and value remain essential in the association.

• Workplace romance: Happy ever after or a lawsuit waiting to happen?

  Terri Williams Business Management, Services & Risk Management

  The average person in the workforce spends eight hours a day at work. This time represents more waking hours than are spent doing anything else. Co-workers often become friends for life: as close as, if not closer, than family members. So, it’s no surprise that people would also find romance at work. In a Society for Human Resource Management (SHRM) survey conducted before the #MeToo movement gained steam, 24 percent of employees reported that they either had been or were currently involved in a workplace romance. But is this a bad idea?

• Aging homes will keep remodelers busy

  Michael J. Berens Construction & Building Materials

  It's not just homeowners but also their homes that are aging in place. As the pace of new home construction has slowed, America’s existing housing stock is getting older and older. The majority of these homes are more than 30 years old, and a sizable portion are more than 50 years old. To meet the demands of today's building codes and younger buyers, these homes eventually will need to be updated and renovated, which should provide a steady pipeline of projects for remodelers for some time to come. According to a study conducted by remodeling cost website Fixr.com, a majority of U.S. states had homes with a median age of 35 to 39 years in 2018.

• How social media has changed the way we travel

  Bambi Majumdar Travel, Hospitality & Event Management

  Is social media addictive? It sure is. Even if we want to go through a social media detox and break away from it all during a trip, we find it really hard to do so. Intrepid brands like Ibis Hotels have come up with the perfect solution for this dilemma. The Switzerland-based hotel chain is offering its guests an "Instagram sitter" while they travel and take a social media detox. The "sitter" will monitor, post and keep guests' social accounts up to date as a part of the hotel's rather quirky service called "Relax We Post." Ibis is not the only brand to cash in on the social media fervor. Last year, the Conrad Hilton Resort in the Maldives introduced the concept of "Instagram butlers."

• Going big: The Sig Sauer SHOT Show experience

  Joshua Fry Law Enforcement, Defense & Security

  "Wait until you see what we have in store for the SHOT Show, our new machine gun is going to change everything," said Tom Taylor, the chief marketing officer and executive vice president for Sig Sauer, when I last saw him at the Sig Sauer Academy in New Hampshire. In seemingly perfect timing, we could hear the new machine gun rattling off in the distance at the off-limits prototype testing range. Tom politely denied our requests to see it in person and promised us it would be worth the wait when it debuted at the 2019 SHOT Show Sig Sauer Industry Day. It turns out Tom actually undersold and overdelivered the experience waiting for us.

• Common pain relievers may promote C. difficile

  Dorothy L. Tengler Medical & Allied Healthcare

  Clostridioides difficile (C. diff) is the most commonly diagnosed cause of antibiotic-associated diarrhea and has surpassed methicillin-resistant Staphylococcus aureus as the most common healthcare-associated infection in many U.S. hospitals. Healthcare costs attributed to these infections can reach nearly $5 billion each year. Commonly occurring in older hospitalized adults after the use of antibiotic medications, C. diff affects the normal flora of the gut. This hardy type of bacteria is very difficult to treat. An estimated 15,000 deaths are directly attributable to C. diff infections, making it a substantial cause of infectious disease death.

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