Recent Articles

• How to optimize your webpages for voice search

  Emily Johnson Communications

  Voice search is not merely a passing trend. It has now gained wide popularity, as it is more convenient for many users to speak with an assistant than to type. To keep up with this change, search engine giants like Google and Bing are moving towards semantic analyses and natural language processing from a keyword-centric approach. That means voice search is already a part of key search results. To stay ahead of the competition, make sure your webpages are voice-search optimized with these eight tips.

• Business lessons learned from the Boston Marathon

  Roberta Matuson Business Management, Services & Risk Management

  Earlier this week, I had the opportunity to watch the Boston Marathon. If you've haven't seen this race, which happens to be the oldest marathon in the U.S., I'd encourage you to do so. It's quite a sight to behold. Here are some of my key takeaways from the race that can apply to business.

• Performance improvement plans aren’t just for problem employees

  Catherine Iste Business Management, Services & Risk Management

  Few of us like giving negative feedback. From quick tips to academic research findings, there is no shortage of advice on how to deliver it, though. One aspect rarely discussed is how to share positive feedback, because presumably everyone is good at that. However, in my work I have found that few people are good at giving either kind of feedback. Yet, because positive feedback is so much less fraught than negative, we worry about and discuss it less. Instead, we should focus on getting better at giving positive feedback to improve our ability to give negative feedback. After all, improving performance should not be limited to problem employees.

• Putting ‘human’ back in healthcare human resources

  Keith Carlson Medical & Allied Healthcare

  When we think of healthcare industry human resources departments, we may readily think of the processes of hiring and firing, the doling out of benefits packages, and other such responsibilities of HR professionals. In the worlds of healthcare, medicine, and nursing, employees can feel like so much cannon fodder when corporate interests appear to override the personal needs of individual staff members and the public whom they serve. Thus, we need to reevaluate the role of human resources and consider once again reasserting more of the "human" side into the mix.

• How construction contractors can avoid or handle nonpaying customers

  Aki Merced Construction & Building Materials

  When construction contractors do business with clients, there is a fair expectation of payment for materials, labor, and services supplied. But sometimes, a client is unable to pay due to their financial difficulties and other situations, for reasons honest and otherwise. Regardless of the circumstances, however, not getting paid will hurt any business. Construction contractors need to have a strategic approach to collecting money and preventing nonpayments from constricting their cash flow. Here are some approaches that construction contractors can use to avoid and handle nonpaying customers.

• Opportunity alert: A flurry of OASIS on-ramps

  Lisa Pafe Civil & Government

  After several months in a holding pattern due to U.S. Government Accountability Office (GAO) solicitation protest B-408685.18, the General Services Administration (GSA) issued an update to the long awaited on-ramps to the existing One Acquisition Solution for Integrated Services Small Business (OASIS SB) pools on April 17. GSA states that they anticipate releasing OASIS Small Business (SB) Pools 1, 3 and 4 and 8(a) sub-pools in late April 2019. Based on GSA Interact OASIS milestones provided in March 2019, the unrestricted on-ramps are likely to follow a couple of months later.

• Are your employees afraid to work together?

  Simma Lieberman Business Management, Services & Risk Management

  Gender equity and opportunity are still lacking in many organizations. Awareness, strategy and intentional actions to close the gaps are also lacking. Most organizations I've spoken with have statements, posters and resource groups that support gender equity. This is good, but not enough. Without behavior changing at every level, there will be no real lasting change. We need everyone to ensure workplaces and communities practice gender equity and develop strategies that build trust, prevent harassment, and eliminate bias every day. When people don't work with someone from another gender or get to know them, it seeds distrust.

• How to increase safety for your hospital’s outpatient procedures

  Lisa Mulcahy Healthcare Administration

  Outpatient surgeries are becoming more and more common, even encompassing procedures like spinal fusion, retinal operations and total joint replacement. Hospitals and patients often prefer outpatient procedures because they lower costs and take less time than surgery might during a traditional hospital stay. Yet, safety must also be paramount. As a hospital administrator, it has be your first priority. Research has shown how specific outpatient procedure strategies can ensure great outcomes, so use the cutting-edge info in this article to evaluate and improve your facility's ambulatory care approach.

• The technologies transforming classrooms in 2019

  Julie Anne Wells Education

  Traditionally, technology has been associated with distraction in classrooms. If students are beating their high scores or texting their friends during class, they won’t listen or retain the lessons. But technology harnessed for the purpose of learning offers limitless potential for students. If students use technology as a tool rather than a toy, they can engage with the material they are learning more fully. While cellphones and laptops might still be up for debate, there are many new devices and platforms that encourage students to think critically and creatively on a daily basis. Here are a few key pieces of technology that are transforming classrooms in 2019.

• Fighting the red menace: The 2019 Superstition Mountain Mystery 3-Gun

  Joshua Fry Recreation & Leisure

  The Superstition Mountain Mystery 3-Gun, or SMM3G: this is my Super Bowl, my World Cup, my World Series. I wait all year for one of the biggest and longest-running 3-Gun competitions in the country right in my backyard of Phoenix. This year, the match’s theme of fighting against the Russians brought some hilarious tongue-in-cheek humor and some soul-crushingly cruel stages that the Kremlin would be proud of.

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