Recent Articles

  • Last impressions usually last, so don’t neglect them

    Anne Rose Business Management, Services & Risk Management

    You know first impressions count. Your customer makes assumptions about the kind of company you have during its first interactions. Polite? Friendly? Helpful? Accurate? Service-oriented? These kinds of assumptive conclusions are formed within the first few seconds, and the succeeding interactions either confirm or negate those impressions. But what about last impressions? Often overlooked, last impressions are also lasting.

  • Improvements in dental aligners may make them even more popular

    Tammy Hinojos Oral & Dental Healthcare

    More than 5 million Americans seek orthodontic treatment each year, according to the American Association of Orthodontists. Treatment plans often include traditional braces or aligners; a set of customized plastic pieces that shift improperly aligned teeth slightly over time. Most notably, aligners have a better aesthetic than traditional metal braces and can be removed for special events or when eating, making them easier to deal with.

  • Is the US a nation of nontraditional workers? Not yet

    Seth Sandronsky Business Management, Services & Risk Management

    Do not believe the hype of a boom in gig jobs. Such nontraditional work arrangements reveal a pattern that has remained largely unchanged over the past 12 years, according to a Bureau of Labor Statistics survey. The survey, called Contingent and Alternative Employment Arrangements, found that 5.9 million Americans or "3.8 percent of workers...held contingent jobs" in May 2017 vs. 1.8 percent to 4.1 percent of the workforce in February 2005. The BLS also surveyed other workers in alternative work arrangements.

  • Team USA looks to defend their back-to-back Toyota Junior Golf World Cup…

    Brayden Conover Sports & Fitness

    Team USA sets out to Japan in hopes of claiming their third straight sweep at the Toyota Junior Golf World Cup. Both the boys’ and girls’ teams are looking to defend each of their back-to-back wins.

  • The evolution of the office workspace

    Susan Mulholland Interior Design, Furnishings & Fixtures

    The office. No, I’m not talking about the sitcom, I’m talking about the phenomenon defined as a place where we work. Since our work life has moved from outside to in, the definition of what an office is has been pretty consistent. Or has it? Where did this definition come from, and why are we seeing more and more companies rethinking their workspaces?

  • IACP Technology Conference showcases the latest tools for law enforcement

    Dr. Denise A. Valenti Law Enforcement, Defense & Security

    Body armor and the increased use of seat belts have contributed to fewer fatalities among law enforcement professionals. Advances in practice and equipment are contributing to a safer work environment for officers. Learning about new technology during events like the annual International Association of Chiefs of Police (IACP) Technology Conference is key to making sure they are even safer.

  • New ways to help your patients comply with medical instructions

    Lisa Mulcahy Medical & Allied Healthcare

    Every doctor has to deal with a difficult, frustrating fact: some patients simply don't follow their recommendations properly. Obviously, this situation is worrisome in that it can lead to adverse outcomes, hospitalizations and drug interactions. There's good news, though: researchers have been looking into innovative ways for physicians to encourage more convenient compliance. Try these fresh, proven tips to help your patients more effectively focus on participating in their own care.

  • Anti-pollution technology emerges in skin care

    Cherie Buziak Retail

    What's the common factor between walking briskly down the street to your next appointment, running on your favorite trail or sleeping restfully at night? It’s exposure to pollution, and it's inescapable. We face pollution whether it is day or night, or if we are inside or outside of our homes and buildings. When it comes to our bodies, our lungs are our best built-in defense against pollution, but skin is the largest organ of the body and the first contact with pollutants. We need personal care products to prevent, protect and repair our bodies from pollutants.

  • The road to ruin: How US infrastructure is hurting logistics

    Delany Martinez Distribution & Warehousing

    From crumbling, aging bridges that failed to pass any but the most basic of structural tests to endless waves of patch-fixing on the torn-up highways traversing them, many of the 4 million miles of roadways in the United States have seen much better days. For everyday drivers, this amounts to an inconvenience, and perhaps a pinch of worry when ugly weather is tossed into the mix. For logistics professionals, however, the situation is much more dire.

  • How AI is changing the food and beverage industry

    Bambi Majumdar Food & Beverage

    An increasing number of food and beverage companies are using artificial intelligence (AI) to stay productive and profitable. It is impacting many aspects of the industry, such as production, distribution, marketing, consumption, packaging and storage. The increase in AI usage is such that the global AI market in food and beverage is estimated to grow at a compound annual growth rate of 42.18 percent through 2021.