Mobile messaging has become commonplace, and not just for communicating with friends and family. As people grow accustomed to messaging retailers, restaurants, and customer service agents, they’re beginning to expect the same from their doctors. Seventy percent of people want to communicate with their doctor through text messaging.

The benefits of messaging for healthcare providers go far beyond convenience and patient satisfaction. Using automated reminders encourage patients to keep scheduled appointments, schedule follow-up care, and keep their prescriptions filled. These measures reduce costs for providers and improve patients’ health at the same time.

Implementing two-way messaging shows even greater benefits. Patients can easily ask questions about their treatment between appointments. Doctors can check in to provide encouragement and coaching for managing ongoing health conditions. Doctors and nurses can exchange secure messages relating to patient care, reducing medical errors.

Check out this infographic to learn more about how digital messaging is transforming healthcare.

Infographic courtesy Soprano Design