Trevor S. Mitchell and Bob Harris

Trevor Mitchell, MBA, CAE, is the Senior Director of Membership and Strategy at Mensa.

Bob Harris, CAE, provides free governance tools and templates at The NonProfit Center. He is on the faculty for the U.S. Chamber of Commerce and has worked in Amman, Jordan, Tokyo, Japan, Kiev, Ukraine and Minsk, Belarus to help organizations. Bob received “Association Partner of the Year” award from Association Trends Magazine in 2012, and he has authored books on association management. To improve management he created the Association Self-Auditing Process, used by more than 20,000 organizations. He believes that nonprofit organizations should be as efficient as any commercial business.

Articles by Trevor S. Mitchell and Bob Harris

• How to manage ‘I just have a question’

  Wednesday, May 24, 2017

  ​It sounds so virtuous when a board member says, "I just have a question." You would expect the query can be answered briefly with a quick return to the agenda. In reality, the question opens a can of worms.