Sumit De

Sumit De is head of UK consultancy at TOPdesk.

Articles by Sumit De

• Businesses plan for the future despite a tremendously difficult 2020

  Wednesday, January 20, 2021

  The year behind us was tremendously difficult. The obstacles we faced because of COVID-19 left most of us on edge, exhausted, and seeking solutions to unprecedented problems. The only obvious benefit of the pandemic is that it happened when it did, not 10, five, or even three years ago. Because of ongoing digital transformation across the globe, most economies were able to respond. Businesses stripped of their ability to operate face-to-face jumped online. Some of these efforts were smoother than others, but most soon navigated through the clumsiness and established streamlined remote-based operational processes.