Mark Hearn

As CEO and President, Mark D. Hearn leads the vision and direction of Network Control. He has been an active steward in the telecommunications management marketplace since 1987 and is recognized as a pioneer in the TEM industry, having started one of the first software based TEM companies

Articles by Mark Hearn

• What to know about telecom management

  Thursday, May 09, 2019

  Telecom management is a term that often sends shivers down the spines of business owners because of the complexity involved. Telecom management encompasses IT, phone, cellular, hardware, and software. Usually, the duty of telecom management was laid at the feet of a company’s IT department, which has burdened many of those employees and reduced their effectiveness at doing the job for which they were hired. Because of this, there needs to be a separation between IT and telecom management, which is where the dedicated telecom management team comes into play.

• How telecom fraud is becoming so popular

  Wednesday, April 10, 2019

  You've heard about credit card fraud before. You might have been a victim, too. This type of fraud is accountable for the loss of billions of dollars. While the government and other organizations are working on reducing credit card fraud, they now have another challenge in the form of telecom fraud. It's said to be more destructive and harmful than credit card fraud. Moreover, some experts even believe that telecom companies allow fraudulent activities to take place because it is profitable for the business. In this article, we'll talk about telecom fraud and why it's such a common occurrence these days.