Kent McAllister

Kent McAllister is a seasoned executive and an innovator in the IT industry, with more than 20 years of experience working in software and healthcare solutions. He currently serves as the vice president of sales, south central region at Vyne.

Articles by Kent McAllister

• Fax elimination or evolution?

  Thursday, February 20, 2020

  Facsimile technology is as old as the hills. There are multiple steps and multiple components related to historic and current fax processes in businesses around the world. Yet most of the people who talk about "fax elimination" either don't understand the multiple components, drivers and incentives adequately enough to articulate them, or they don't take the time. This article takes one step in the direction of taking the time to explain the components and some of the resulting challenges related to fax elimination, and then suggests some steps in fax evolution that will be more palatable in the healthcare market.

• The patient experience: How you can know

  Wednesday, July 18, 2018

  How you can know. This is not a question; it is a statement. Albeit, it is the appropriate question to ask in most industries where any management discipline is applied. Let’s examine patient experience and how you can know what is actually happening from the patient’s perspective in your health system. There are serious challenges to measuring patient experience, and these challenges have recently taken on increased significance as the industry tide shifts.