Heidi Jannenga

Heidi Jannenga was a scholarship athlete at the University of California, Davis. Following a knee injury and subsequent successful rehabilitation, Heidi developed a passion for physical therapy. She started her 16-year physical therapy career after graduating with her Masters from the Institute of Physical Therapy in St. Augustine, Fla. In 2008, Heidi and her husband Brad launched WebPT, a Web-based electronic medical record and comprehensive practice management service for physical therapists.

Articles by Heidi Jannenga

• How to implement a patient fees collection plan in your practice

  Friday, April 18, 2014

  Last week, I discussed the importance of not waiving patient fees. So what to do instead? Develop a system or procedure to collect all patient fees (including copays, deductibles, coinsurance and payment for noncovered services and supplies) at the time of service.

• The importance of collections: Avoid writing off copays

  Friday, April 11, 2014

  While it's obvious that increased copays and deductibles put a burden on patients, they also burden physical therapy practices. How? Many practices don't have the procedures in place for effective fee collection from patients — especially not in person. Instead, they're willing to simply write off cash collections when the patient doesn't pay.

• 3 ways an EMR can boost your compliance confidence

  Thursday, December 12, 2013

  ​Feeling confident about compliance is rare among most healthcare professionals — and that includes rehab therapists. Of course, most PTs know the terms “therapy cap,” “​functional limitation reporting,” “​PQRS,” and “​the 8-minute rule,” but few can say with confidence that they are fully compliant — especially without the help of electronic medical records.

• Everything you need to know about the Medicare 8-minute rule

  Friday, November 15, 2013

  Here’s everything you need to know about how therapists determine what to bill to Medicare for outpatient therapy services (aka, the 8-minute rule). There are two types of CPT codes you’ll need to understand in order to bill properly: service- and time-based.

• What PQRS could look like in 2014

  Monday, November 11, 2013

  On July 19, the Centers for Medicare & Medicaid Services (CMS) published the 2014 Medicare Physician Fee Schedule (MPFS) Notice of Proposed Rulemaking (NPRM) in the Federal Register. According to this summary, most of the policies were open for comment until Sept. 6 and, pending final decisions (which hopefully will occur this month), will take effect Jan. 1, 2014.