Bob Zachariah

Bob Zachariah is the founder, president and CEO of HotelWorks Development, a Texas company that recently unveiled Malana Hotels and Suites.

Articles by Bob Zachariah

• Technology is great, but a personal touch is still crucial for hotels

  Monday, September 21, 2015

  The drumbeat in the hotel industry over the last few years has been purely about hotel technology. It's being pushed heavily by an information technology industry that discovered an industry living in the dark ages. Every conference I have attended recently had multitudes of companies selling every remedy possible to what ails the industry. They all promote one technological advance or another that can quickly bring exponential revenue and profitability.