Bob Harris and Laura Crowther

Bob Harris, CAE, provides free governance tools and templates at The NonProfit Center. He is on the faculty for the U.S. Chamber of Commerce and has worked in Amman, Jordan, Tokyo, Japan, Kiev, Ukraine and Minsk, Belarus, to help organizations. Bob received “Association Partner of the Year” award from Association Trends Magazine in 2012, and he has authored books on association management. To improve management he created the Association Self-Auditing Process, used by more than 20,000 organizations. He believes that nonprofit organizations should be as efficient as any commercial business.

Laura Crowther, RCE, is the chief executive officer of the Coastal Carolinas Association of REALTORS®.

Articles by Bob Harris and Laura Crowther

• The 6-month association checkup

  Monday, August 19, 2019

  Six-month checkups are common in healthcare. They work to prevent disease and analyze progress. Associations can benefit from a similar six-month checkup. At the Coastal Carolinas Association of Realtors (CCAR), the board decided to focus on accountability and advancement of the strategic plan we drafted every few years. The strategy used to formulate the plan is modeled after the Japanese concept of Kaizen, meaning "continuous improvement."