Bob Harris, CAE, provides free governance tools and templates at
The NonProfit Center. He is on the faculty for the U.S. Chamber of Commerce and has worked in Amman, Jordan, Tokyo, Japan, Kiev, Ukraine and Minsk, Belarus to help organizations. Bob received “Association Partner of the Year” award from Association Trends Magazine in 2012, and he has authored books on association management. To improve management he created the Association Self-Auditing Process, used by more than 20,000 organizations. He believes that nonprofit organizations should be as efficient as any commercial business.
Ellen M. Miller-Sharp is the executive director/CEO of the San Diego County Bar
Association.
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Wednesday, February 07, 2018
Ever sat in a board meeting and heard the various ways the board of directors refers to the association staff? Some phrases seem demeaning.
