All Retail Articles
  • Relieving your biggest management headaches

    Harry J. Friedman Retail

    ​As a retail business owner or manager, it often seems that you're so busy trying to put out daily fires that you let certain sales standards slide. It's up to you to decide whether you're willing to accept these behaviors or put an end to the headaches for good.

  • Web presence: 5 cornerstones for pet businesses

    Clarice Brough Pet Care

    ​Develop a pet business Web presence and make 2014 your best year yet. Your customers are online and they're looking for you. According to Wikipedia, 81 percent of people in the United States now use the Internet. Being online is no longer a simple yes or no proposition; today it’s important that your pet business is on the Internet.

  • Ideas to promote your LinkedIn profile

    Mayur Kisani Marketing

    ​LinkedIn, with its user base of 260 million-plus professionals worldwide, has become a hub for business people from all walks of life who are on the lookout for new opportunities. Such a vast digital space can be the source of your next great opportunity, whether it be for your business or a great job. Here are a few ways to promote yourself and your personal brand on LinkedIn.

  • 3 major market forces changing the pet business customer

    Clarice Brough Pet Care

    In today's technology-driven market, business owners must continuously step up to the plate and embrace new retailing models. If I asked if you know who your customers are, you would probably say, "Sure I do, I help them with their pets daily, or at least weekly." But in just a few years there will be a new market place. Right now many of your customers — possibly most — are people heading into retirement age. There are some pretty young people too, but not as many in the mid-level age group of 25 to 40.

  • Maximizing sales during the Christmas rush

    Harry J. Friedman Retail

    As exciting as it can be on the sales floor during the Christmas season, the rush inevitably creates havoc for retail stores and makes it difficult for them to maximize potential sales. The number of customers who wander in and out of stores during the chaos without being acknowledged, directed to merchandise or served in any way equals lost sales. When faced with the option of waiting for assistance or going to another store, the majority of customers move on to another store.

  • The View from Europe: An open-and-shut case?

    Andrew Gaved Construction & Building Materials

    ​With energy prices at unparalleled heights in many parts of Europe, retail refrigeration managers are under pressure to reduce energy in any way they can. Interestingly, one of the most well-proven changes in terms of guaranteed savings and certainly among the simplest in engineering terms is the one that has met with the most resistance — putting doors on the open-fronted chillers.

  • Guilt-free consumption: The new trend in luxury

    Michael J. Berens Interior Design, Furnishings & Fixtures

    ​According to recent market studies, consumers are struggling with more than their wallets these days. Affluent shoppers in particular are feeling conflicted between their desire to spend and their aspiration to do the right thing, ​say the market researchers at They are looking for products and services that will deliver value and quality while, at the same time, provide reassurance that they do no harm.

  • 10 downtime activities for proposal writers

    Joe Latta Marketing

    ​Proposal writing is time-consuming work, often with 16-hour days, nonexistent weekends and deadline-driven chaos. Add in the effects of staffing shortages and industry fluctuations, and many writers have only occasional — and brief — lulls in workload.

  • Give your holiday customers the service they deserve

    Harry J. Friedman Retail

    With the holiday selling season just around the corner, many of you may be waiting with bated breath for the shoppers to start converging upon your stores — and for good reason. Shoppers are in a buying mode during the holidays. Unfortunately, in the hustle and bustle of the season, salespeople sometimes forget or overlook some very basic customer service points — points that can increase sales today and throughout the year.

  • Hourly, frontline employees are expendable

    Mel Kleiman Retail

    Unless your unique selling proposition is exceptional customer service — like Nordstrom, Zappos, Ritz-Carlton and The Container Store — there's no reason to sweat it when you lose frontline employees. Most likely, they were not that good anyway.