William D. Pawlucy and Robert C. Harris
William Pawlucy, MPA, CAE, IOM is president and founder of Association Options, a global consulting company. Bill works with nonprofit organizations and nongovernmental organizations across the United States and globally in Jordan, Palestine, Israel and Turkey, where he consults with the Center for International Private Enterprise to help strengthen democracy and private enterprise in the region. He also has served on the national Board of Examiners for the Malcolm Baldrige National Quality Award and offers board resources, strategic planning, executive recruitment and other services at Association Options.
Bob Harris

Bob Harris, CAE, provides free governance tools and templates at The NonProfit Center. He is on the faculty for the U.S. Chamber of Commerce and has worked in Amman, Jordan, Tokyo, Japan; Kiev, Ukraine; Phenom Penh, Cambodia; Cairo, Egypt; and Minsk, Belarus, to help organizations. Bob received “Association Partner of the Year” award from Association Trends Magazine in 2012, and he has authored books on association management. To improve management, he created the Association Self-Auditing Process, used by more than 20,000 organizations. He believes that nonprofit organizations should be as efficient as any commercial business.