Katherine Radin

Katherine Radin has been a content editor with MultiBriefs since 2013. She graduated from the University of Guelph with a degree in Honours English, and from Wilfrid Laurier University with a Masters of Arts in Communication Studies. She has worked behind the scenes at a local television station, been a university-level teaching assistant, and has served as a digital media research assistant at the Laurier News Lab.

Articles by Katherine Radin

• Technology in retail: How innovative tech empowers SMBs

  Learn more about the advantages of innovative technology in retail and how it can be used to level the…

  Monday, August 28, 2023

• Customer experience and employee engagement: An interconnected working relationship

  The link between employee engagement and customer experience can lead company's success or failure. Find…

  Monday, May 08, 2023

• Revenge travel: Making up for lost time, but at what cost?

  Revenge travel is taking the hospitality industry by storm as tourists take advantage of lighter pandemic…

  Friday, October 21, 2022

• Restaurants are re-prioritizing the takeout experience for a post-pandemic world

  Consumer behavior has shifted greatly since March 2020, and restaurants have responded. While "the restaurant…

  Monday, August 16, 2021

• Hotel industry trying to capitalize on vaccinated tourists, but continues to face obstacles

  ​As vaccinations ramp up and re-openings continue on a global scale, the hotel industry is eager to…

  Tuesday, July 27, 2021

• Will the 2020s see the rise of the retail robots?

  Given the current retail landscape, it comes as no surprise that retailers are diversifying their strategies…

  Tuesday, January 28, 2020

• Starbucks’ mobile app: Creating a venti impact in customer loyalty

  Starbucks may have been ahead of its time in 2008 when it introduced its Starbucks Card rewards program.…

  Thursday, April 25, 2019

• Is Canadian retail finally on the path to redemption?

  The past few years have made it seem as though retailers haven't been able to catch a break in Canada.…

  Tuesday, April 16, 2019

• 3 venues shaping the future of sporting events

  Every sports season brings a new set of hopes for fans. While many are optimistic their team will make…

  Monday, March 18, 2019

• Black Friday, Cyber Monday joined by a travel companion

  Perhaps the official start to the holiday shopping season, Black Friday has long served as a chaotic…

  Friday, November 16, 2018

• Is the Toys R Us revival too little, too late?

  Given the number of long-standing retailers that have recently shuttered, the news of an almost-immediate…

  Friday, October 19, 2018

• Vending machines poised to take retail to a new dimension

  As long-standing merchants such as Sears and Toys R Us shutter, retailers continue to feel the pressure…

  Friday, September 21, 2018

• Canada 151 and beyond: 3 ways tourism continues to grow

  ​In 2017, the Canadian tourism industry made waves with its Canada 150 campaign. Touting 150 years…

  Thursday, April 19, 2018

• Arena deal brings hope to Seattle and others

  Last month, the Seattle City Council voted 7-1 to approve a $660 million package to renovate Key Arena…

  Friday, January 05, 2018

• Somewhere to call home: Seattle, Calgary arenas tell two tales

  With several professional sports leagues contemplating expansion opportunities, location is one of the…

  Thursday, October 26, 2017

• Rise of new fall flavor puts pumpkin spice in sticky situation

  ​Sweater weather and students going back to school once signified the beginning of the fall season,…

  Tuesday, September 12, 2017

• Niagara Falls attractions secure despite Toronto casino plans

  After years of debate, a casino is coming to Toronto. Great Canadian Gaming Corp. and Brookfield Business…

  Thursday, August 17, 2017

• Charcoal treats: Latest food fad may black out medications’ properties

  ​Over-the-top ice cream cones, rainbow bagels, unicorn Frappuccinos ... Every few months, a new food…

  Thursday, August 03, 2017

• Today’s sports venues are taking the viewing experience outside

  High ticket prices have often discouraged fans from seeing a game at their local sports arena or stadium.…

  Tuesday, August 01, 2017

• Toronto’s rubber duck: Waste of money or clever tourist attraction?

  Canada 150 celebrations recently kicked off with the arrival of the world's largest rubber duck floating…

  Wednesday, July 12, 2017

• Starbucks unveils new lunch menu to compete with Chipotle, Panera

  Since their first store opened in 1971, Starbucks has come a long way from being known as "just a coffee…

  Tuesday, June 06, 2017

• Will Ticketmaster’s new program finally put an end to scalping bots?

  ​Event-goers know that purchasing tickets to an upcoming concert or show can often be a race against…

  Wednesday, May 31, 2017

• Struggling malls aim to satisfy customers’ hunger

  With the acceleration of retail closures in recent years, shopping malls and commercial landlords are…

  Tuesday, April 25, 2017

• From in-store to online: Charting the shutdown of digital retailers

  Since the start of the year, Canadians have faced a few retail closures, with HMV being the most recent…

  Wednesday, February 15, 2017

• From TPP to NAFTA: International trade in Trump’s America

  When I wrote about the signing of the Trans-Pacific Partnership (TPP) in November of 2015, I concluded…

  Monday, January 30, 2017

• How will the rise of Black Friday in Canada affect Boxing Day?

  In years past, holiday shopping for Canadians meant going to the local mall or store a few weeks before…

  Tuesday, December 06, 2016

• Picking up where Pokemon Go left off: Nintendo’s plans for holiday domination

  Nostalgic for their past, those who played with Pokemon cards and video games in the late 1990s shifted…

  Thursday, October 20, 2016

• World Cup of Hockey 2016: New avenues for advertising

  The NHL's reintroduction of the World Cup of Hockey has provided fans a glimpse of the action to come…

  Tuesday, September 27, 2016

• World Cup of Hockey 2016: Bonding fans and tourists

  As the 2016-17 NHL season approaches, fans are enjoying some hockey action in the month of September.…

  Thursday, September 22, 2016

• 5 culinary experiences Canadians are craving this summer

  Breakfast, lunch and dinner. Snack time. These are meals tourists must factor into any trip. Tourists…

  Tuesday, July 12, 2016

• Canada’s weakened economy still a bright spot for American tourists

  When Canada's economy began to plunge last year, many financial experts predicted a recession wouldn't…

  Wednesday, January 27, 2016

• Paws-ing to consider holiday revenues in the pet retail market

  ​With major shopping events such as Black Friday, Cyber Monday and Boxing Day on the horizon, consumers…

  Thursday, November 19, 2015

• The TPP text has been released — Where does Canada go from here?

  This fall, the Trans-Pacific Partnership (TPP) was signed by 12 Pacific Rim countries, creating a global…

  Monday, November 09, 2015

• The Trans-Pacific Partnership’s impact on small businesses in Canada

  After years of negotiation, the Trans-Pacific Partnership (TPP) was signed this fall by 12 Pacific Rim…

  Friday, October 30, 2015

• The Canadian economy’s impact on the retail holiday season ahead

  The Canadian retail sector has seen several closures this year — Target, Future Shop, and Black's,…

  Monday, October 12, 2015

• Buzzing Toronto sports scene bringing boost to tourism industry

  As the seasons change, so does Toronto's sports scene. From hockey to basketball to baseball and everything…

  Tuesday, September 29, 2015

• 3 iPhone developments Canadians should consider

  With millions of iPhones preordered worldwide, Apple's launch of the iPhone 6s and iPhone 6s Plus has…

  Thursday, September 17, 2015

• American tourists flock north as Canadian dollar plummets

  Canada's economy has been sliding for months due to plunging gas and oil prices, and it was recently…

  Monday, September 14, 2015