
Katherine Radin
Articles by Katherine Radin
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Technology in retail: How innovative tech empowers SMBs
Learn more about the advantages of innovative technology in retail and how it can be used to level the…
Monday, August 28, 2023 -
Customer experience and employee engagement: An interconnected working relationship
The link between employee engagement and customer experience can lead company's success or failure. Find…
Monday, May 08, 2023 -
Revenge travel: Making up for lost time, but at what cost?
Revenge travel is taking the hospitality industry by storm as tourists take advantage of lighter pandemic…
Friday, October 21, 2022 -
Restaurants are re-prioritizing the takeout experience for a post-pandemic world
Consumer behavior has shifted greatly since March 2020, and restaurants have responded. While "the restaurant…
Monday, August 16, 2021 -
Hotel industry trying to capitalize on vaccinated tourists, but continues to face obstacles
As vaccinations ramp up and re-openings continue on a global scale, the hotel industry is eager to…
Tuesday, July 27, 2021 -
Will the 2020s see the rise of the retail robots?
Given the current retail landscape, it comes as no surprise that retailers are diversifying their strategies…
Tuesday, January 28, 2020 -
Starbucks’ mobile app: Creating a venti impact in customer loyalty
Starbucks may have been ahead of its time in 2008 when it introduced its Starbucks Card rewards program.…
Thursday, April 25, 2019 -
Is Canadian retail finally on the path to redemption?
The past few years have made it seem as though retailers haven't been able to catch a break in Canada.…
Tuesday, April 16, 2019 -
3 venues shaping the future of sporting events
Every sports season brings a new set of hopes for fans. While many are optimistic their team will make…
Monday, March 18, 2019 -
Black Friday, Cyber Monday joined by a travel companion
Perhaps the official start to the holiday shopping season, Black Friday has long served as a chaotic…
Friday, November 16, 2018 -
Is the Toys R Us revival too little, too late?
Given the number of long-standing retailers that have recently shuttered, the news of an almost-immediate…
Friday, October 19, 2018 -
Vending machines poised to take retail to a new dimension
As long-standing merchants such as Sears and Toys R Us shutter, retailers continue to feel the pressure…
Friday, September 21, 2018 -
Canada 151 and beyond: 3 ways tourism continues to grow
In 2017, the Canadian tourism industry made waves with its Canada 150 campaign. Touting 150 years…
Thursday, April 19, 2018 -
Arena deal brings hope to Seattle and others
Last month, the Seattle City Council voted 7-1 to approve a $660 million package to renovate Key Arena…
Friday, January 05, 2018 -
Somewhere to call home: Seattle, Calgary arenas tell two tales
With several professional sports leagues contemplating expansion opportunities, location is one of the…
Thursday, October 26, 2017 -
Rise of new fall flavor puts pumpkin spice in sticky situation
Sweater weather and students going back to school once signified the beginning of the fall season,…
Tuesday, September 12, 2017 -
Niagara Falls attractions secure despite Toronto casino plans
After years of debate, a casino is coming to Toronto. Great Canadian Gaming Corp. and Brookfield Business…
Thursday, August 17, 2017 -
Charcoal treats: Latest food fad may black out medications’ properties
Over-the-top ice cream cones, rainbow bagels, unicorn Frappuccinos ... Every few months, a new food…
Thursday, August 03, 2017 -
Today’s sports venues are taking the viewing experience outside
High ticket prices have often discouraged fans from seeing a game at their local sports arena or stadium.…
Tuesday, August 01, 2017 -
Toronto’s rubber duck: Waste of money or clever tourist attraction?
Canada 150 celebrations recently kicked off with the arrival of the world's largest rubber duck floating…
Wednesday, July 12, 2017 -
Starbucks unveils new lunch menu to compete with Chipotle, Panera
Since their first store opened in 1971, Starbucks has come a long way from being known as "just a coffee…
Tuesday, June 06, 2017 -
Will Ticketmaster’s new program finally put an end to scalping bots?
Event-goers know that purchasing tickets to an upcoming concert or show can often be a race against…
Wednesday, May 31, 2017 -
Struggling malls aim to satisfy customers’ hunger
With the acceleration of retail closures in recent years, shopping malls and commercial landlords are…
Tuesday, April 25, 2017 -
From in-store to online: Charting the shutdown of digital retailers
Since the start of the year, Canadians have faced a few retail closures, with HMV being the most recent…
Wednesday, February 15, 2017 -
From TPP to NAFTA: International trade in Trump’s America
When I wrote about the signing of the Trans-Pacific Partnership (TPP) in November of 2015, I concluded…
Monday, January 30, 2017 -
How will the rise of Black Friday in Canada affect Boxing Day?
In years past, holiday shopping for Canadians meant going to the local mall or store a few weeks before…
Tuesday, December 06, 2016 -
Picking up where Pokemon Go left off: Nintendo’s plans for holiday domination
Nostalgic for their past, those who played with Pokemon cards and video games in the late 1990s shifted…
Thursday, October 20, 2016 -
World Cup of Hockey 2016: New avenues for advertising
The NHL's reintroduction of the World Cup of Hockey has provided fans a glimpse of the action to come…
Tuesday, September 27, 2016 -
World Cup of Hockey 2016: Bonding fans and tourists
As the 2016-17 NHL season approaches, fans are enjoying some hockey action in the month of September.…
Thursday, September 22, 2016 -
5 culinary experiences Canadians are craving this summer
Breakfast, lunch and dinner. Snack time. These are meals tourists must factor into any trip. Tourists…
Tuesday, July 12, 2016 -
Canada’s weakened economy still a bright spot for American tourists
When Canada's economy began to plunge last year, many financial experts predicted a recession wouldn't…
Wednesday, January 27, 2016 -
Paws-ing to consider holiday revenues in the pet retail market
With major shopping events such as Black Friday, Cyber Monday and Boxing Day on the horizon, consumers…
Thursday, November 19, 2015 -
The TPP text has been released — Where does Canada go from here?
This fall, the Trans-Pacific Partnership (TPP) was signed by 12 Pacific Rim countries, creating a global…
Monday, November 09, 2015 -
The Trans-Pacific Partnership’s impact on small businesses in Canada
After years of negotiation, the Trans-Pacific Partnership (TPP) was signed this fall by 12 Pacific Rim…
Friday, October 30, 2015 -
The Canadian economy’s impact on the retail holiday season ahead
The Canadian retail sector has seen several closures this year — Target, Future Shop, and Black's,…
Monday, October 12, 2015 -
Buzzing Toronto sports scene bringing boost to tourism industry
As the seasons change, so does Toronto's sports scene. From hockey to basketball to baseball and everything…
Tuesday, September 29, 2015 -
3 iPhone developments Canadians should consider
With millions of iPhones preordered worldwide, Apple's launch of the iPhone 6s and iPhone 6s Plus has…
Thursday, September 17, 2015 -
American tourists flock north as Canadian dollar plummets
Canada's economy has been sliding for months due to plunging gas and oil prices, and it was recently…
Monday, September 14, 2015
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