
Charlotte Bohnett
Articles by Charlotte Bohnett
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Time to pony up: The secret to collections letters that work
Thanks to mobster movies, we all fear the repercussions of unpaid debt. While receiving a past-due…
Friday, April 24, 2015 -
Beware of ICD-10 shortcuts: The case against crosswalking
ICD-10 is inherently more sophisticated and specific than ICD-9, but that doesn't necessarily mean…
Monday, March 02, 2015 -
The state of consolidation in outpatient PT
During PPS 2014 in Colorado Springs, Colorado, the industry's heaviest hitters — now backed by private…
Friday, February 06, 2015 -
What is direct access, and why should PTs care?
In popular culture, the word "access" implies exclusivity — like a backstage pass to a rock concert…
Friday, October 17, 2014 -
Show, don’t tell: The PT’s guide to visuals on social media
In college, I took my fair share of creative-writing courses, and every instructor's favorite prescription…
Friday, October 03, 2014 -
Measuring matters: Key metrics for PT marketing and sales
Sales or marketing skills only matter to a business if that business understands the value those skills…
Monday, July 07, 2014 -
How to rate your current physical therapy billing system
If claims go out the door and money comes back in, you assume your accounts receivable — your billing…
Friday, June 20, 2014 -
Why marketing and sales go hand‑in‑hand
The private practice rehab industry loves to talk marketing. We all scour the Internet for ways to…
Friday, May 16, 2014 -
ICD-10: Fact or fiction
As with any major change, the rumor mill churns at a mighty pace. With all the hearsay, telephone…
Friday, April 04, 2014 -
What to look for in a front office staff
As a clinic director or owner, you know that strategic hiring plays a key role in the success of your…
Friday, March 28, 2014 -
17 of the most specific, bizarre ICD-10 codes
Come October, healthcare professionals will go from using the library of 13,000 codes in ICD-9 to that…
Friday, February 28, 2014 -
Valentine’s Day woes? There’s an ICD-10 code for that
No holiday is without unfortunate incidents — not even the lovey, dovey Valentine's Day. No matter…
Friday, February 07, 2014 -
Resistance is futile: Why you should embrace ICD-10
The thought of transitioning to ICD-10 and its 68,000 diagnosis codes might have you shaking in your…
Friday, January 24, 2014 -
Social media etiquette
Social media has been around for a while, but corporate presence on such platforms is still relatively…
Friday, September 27, 2013
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